The Park Surgery

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• Quick appointment but no treatment

  1

  Submitted by Anonymous 13th July 2021

  Took my daughter wold be ok was jut a viral infection and she'd be fine within an hour I hd to rush her to the hosp with high temp of 40°c and trouble breathing they sorted her with steroid medication and the diagnosed the illness so why the hell was this missed by the Dr!?

  
  
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• A massive thank you

  5

  Submitted by Nijole cousins 14th April 2021

  On behalf of my mother in law, I would like to pass on my massive thank yous for taking care of my father in law over the years. She is extremely grateful to all the staff for all Tyne support they have given them both.

• Reply from The Park Surgery

  Dear Patient, We take great pride in how we care for our patients, your thanks have been passed onto the relevant teams of which I am sure they will be very happy to hear. Kindest Regards, The Park Surgery Team

• Going above and beyond

  5

  Submitted by Pam Shaw 7th April 2021

  Ringing on behalf of my daughter, newly diagnosed with cancer, in severe pain, awaiting tests at hospital, and caught up in the delays of holidays, Easter and coronavirus, I was so grateful for the patient caring help of the receptionist who took my call. She went above and beyond in what must have been such a busy day, even phoning back just before she went home to tell me what would be happening. Amazing service, which has made such a difference at this worrying time.

  
  
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• COVID jab

  5

  Submitted by Juliet leftley 17th January 2021

  My husband and I attended the park surgery last Friday for our COVID jab We were very impressed with the treatment we received, from outside the gate right through to see doctor and afterwards the care given to make sure we we OK to leave. THANK YOU TO EVERYONE.

  
  
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• Kind, caring, patient, empathic staff.

  5

  Submitted by Gill Smith 14th July 2020

  Wonderful understanding doctor, particularly as I've most frequently visited with bipolar symptoms.

  
  
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• Kind and caring

  4

  Submitted by Anonymous 20th February 2020

  All the staff here are kind and caring. They communicate well with the hospital and are quick to relay information back their patients when necessary. They have offered me lots of advice since I found out I was pregnant, I really appreciate their support.

  
  
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• Excellent

  5

  Submitted by Anonymous 23rd December 2019

  There is nothing I would say needs to change about this surgery. The staff are all so caring and dedicated, there are always appointments available in an emergency and if you use the app you can prebook appointments online.

  
  
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• My doctor listens well

  5

  Submitted by Anonymous 24th January 2019

  My doctor listens to me here. I've had the same doctor since 1999 and they look after me very well and I wouldn't want any other doctor.

  
  
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• Have to wait for an appointment

  4

  Submitted by Anonymous 21st January 2019

  You have to wait for an appointment, but that's about it really. The NHS is all like that at the moment.

  
  
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• Best surgery in Yarmouth

  5

  Submitted by Anonymous 21st January 2019

  This is the best surgery in Yarmouth, my friends and family struggle to get appointments elsewhere. The online system works well for prescription. I go periodically for health checks and they give good advice.

  
  
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