The Queen Elizabeth Hospital

Feedback

• Everything brilliant

  5

      

  Submitted by Anonymous 26th November 2018

  Everything about the treatment I've received at both the cardiology and cancer departments has been brilliant. One thing that really annoys me though is that staff have to pay for their parking!

  
  
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• Didn't fit heart monitor properly

  1

      

  Submitted by Anonymous 26th November 2018

  I've got a weak heart so had to go for a check up, but they fitted my heart monitor then called me up to say it wasn't even working properly. I then had to go all the way to Dersingham to get it sorted. I've got multiple conditions, including mental health problems, that's the last thing I needed.

  
  
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• Friendly and on time

  5

      

  Submitted by Anonymous 23rd November 2018

  The eye clinic is good. They're very friendly and always on time. I've never had a problem with anything.

  
  
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• A&E has been really quick

  5

      

  Submitted by Anonymous 23rd November 2018

  I've been to A&E twice in the last year (I'm very accident-prone), and both times I haven't had to wait long at all. I'm really impressed.

  
  
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• Excellent treatment

  5

      

  Submitted by Anonymous 23rd November 2018

  I've had excellent treatment from the QE, and their communication with the radiotherapy department in Cambridge has been wonderful.

  
  
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• No follow up about cystoscopy

  4

      

  Submitted by Anonymous 23rd November 2018

  My husband was meant to have a cystoscopy as part of a check up two weeks after he had been discharged from hospital, but we never had any follow up from anyone. I had to go to the hospital desk myself and track down the relevant person. It was frustrating, but the care he received was brilliant once he got it.

  
  
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• Looked after well

  4

      

  Submitted by Anonymous 22nd November 2018

  I had to have a gallbladder operation unexpectedly. I was looked after really well and seen quickly.

  
  
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• Always on time, always courteous

  5

      

  Submitted by Anonymous 22nd November 2018

  The eye clinic is wonderful; always on time, always courteous.

  
  
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• Need more supportive doctors

  2

      

  Submitted by Anonymous 22nd November 2018

  I didn't think the last round of care I received was particularly adequate. I went to A&E with stomach problems, but the doctor told me I didn't need to be there. A day later they had got worse, and I was back there for three nights! I just think that they need more supportive doctors.

  
  
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• Spent 8 hours in a corridor

  4

      

  Submitted by Anonymous 22nd November 2018

  I've been up here for my heart to cardiac clinic in outpatients which was fine, but my father-in-law went to A&E and spent 8 hours in a corridor. The care was good but there just isn't the capacity.

  
  
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