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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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As a service provider, you can leave your response to the original review and the reviewer will be notified of this. However, they will not be able to reply to your response, but can get in contact with Healthwatch Norfolk if they wish to pass any comments along. Remember, your response will be seen by everyone who visits your service page on our website, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your Reply

Original Feedback for Theatre Royal Surgery:


2

Tried calling to book an appointment.

Met the rail buffer no way past her on reception won't help go online was her answer. Doesn't understand people work so can't call at 08.00 or walk in at 08.00. Turn your phones off at lunch time for 2 hours. Then I'm told fill a form in online still not found it. Can't rate quality of care as can't get any. I'll let you know if it's clean if I ever get in the place.

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