Feedback Centre
  • Home (current)
  • Share your experience
Back to main site
Find your service by name or location:

Right to Respond


Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

Keep the language and tone civil
Don’t mention personal details
Make it relevant to the review

As a service provider, you can leave your response to the original review and the reviewer will be notified of this. However, they will not be able to reply to your response, but can get in contact with Healthwatch Norfolk if they wish to pass any comments along. Remember, your response will be seen by everyone who visits your service page on our website, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your Reply

Original Feedback for Well Norwich - Aylsham Road:


1

often shut with no notice

I would give them 0 stars if I could, they make me wait 45 minutes, they are very rude. I never know when they are going to be open, they often shut with short or no notice. There are always different pharmacists in there, one in particular is very rude I have no idea how she has kept her job. They made me wait 3 days once but I know it was their mistake as I heard them say they put it in the wrong basket. They need to be shut, they make you feel so small. It has been like this for a couple of years now

  • Terms & Conditions
  • Privacy Policy

Powered by