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Feedback

30 responses from the local community

Tablet Delivery Worries

3

Submitted by Peter D Cottis 8th March 2024
I have heart problems, and I am in my late 70's. From time to time, I have had problems getting my tablets (including blood thinners & heart tabs) delivered as organised. Today, the promised tablets were not delivered; I was then informed by an automated phone call that I would get them four days later, and by then, I would have been out of stock by two days. I get a little concerned if I can't take the drugs as prescribed.

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Helpful but long waits

3

Submitted by Feedback collected by Healthwatch Norfolk 8th March 2023
The staff are very pleasant and very helpful. There can be long waits in the queue.

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Always willing to give advice

5

Submitted by Feedback collected by Healthwatch Norfolk 8th March 2023
The staff helped me this morning. They are always willing to give advice. They are very pleasant and deal with the queue as quickly as possible.

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Very nice

4

Submitted by Feedback collected by Healthwatch Norfolk 8th March 2023
It is very nice but they didn't have what I wanted.

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Friendly and efficient

5

Submitted by Feedback collected by Healthwatch Norfolk 8th March 2023
The staff are friendly and they know what they are doing. They are very efficient. It is clean and tidy I even had an MOT today.

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Good at explaining things

4

Submitted by Feedback collected by Healthwatch Norfolk 8th March 2023
The staff are very informative and explain things, although they did used to have someone here all the time you could ask for advice. The staff though are quite good at explaining things.

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Always very helpful

5

Submitted by Feedback collected by Healthwatch Norfolk 8th March 2023
The staff are always very helpful. I am happy to come here. Sometimes they are very busy but I don't mind.

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All good

5

Submitted by Feedback collected by Healthwatch Norfolk 8th March 2023
It is very convenient, in walking distance. I come here because another local pharmacy was a disaster. There can be a problem with stock but they were able to offer an alternative.

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They have time for me

5

Submitted by Feedback collected by Healthwatch Norfolk 8th March 2023
They have time for me and are always very pleasant and no queuing.

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Staff are great

5

Submitted by collected by Healthwatch Norfolk staff 28th February 2023
I think they are excellent, the staff are all great for a start, everything is laid out nicely in the shop and there is nothing to dodge. The only improvement would be if they could make it a bit bigger!

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Well Wymondham - Market Street

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Feedback

Tablet Delivery Worries

Helpful but long waits

Always willing to give advice

Very nice

Friendly and efficient

Good at explaining things

Always very helpful

All good

They have time for me

Staff are great