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2 responses from the local community

Full of lies

1

Submitted by Anonymous 4th January 2020
On December 2019 came in to order my repeat medicatication. Was told to come back on the 27th of December to collect it. Came back on the 31st of December to collect it, was told that there is nothing for me to collect and nothing was ordered. Then they told me to come back on the 4th of January 2020, which is Saturday - pharmacy is closed Saturdays. All the evidences are available to prove that the service is poor and has signs of discrimination. With my current condition I have to take my medication regularly and I am not able to get the repeat, which is worrying.

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Teething problems

4

Submitted by Anonymous 20th August 2019
The pharmacy has a new robot system for dispensing prescriptions and there has definitely been a few issues. Initially it took a long while to get a prescription and sometimes the queues were out the door. It is still taking longer to get a prescription than before this new system but it is slowly improving. It has been frustrating for both patients and dispensary staff too.

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Welle Ltd

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Full of lies

Teething problems