Feedback Centre

Find your service by name or location:

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

Keep the language and tone civil
Don’t mention personal details
Make it relevant to the review

As a service provider, you can leave your response to the original review and the reviewer will be notified of this. However, they will not be able to reply to your response, but can get in contact with Healthwatch Norfolk if they wish to pass any comments along. Remember, your response will be seen by everyone who visits your service page on our website, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your Reply

Have you replied before?

Title *

Name*

Job Title*

Email*

Telephone*

Reply *

I'm employed by Woodside House and have authority to leave this response *.

Original Feedback for Woodside House:

4

It's lovely living here

All the staff are really friendly and the staff make it nice, they are all very good especially the activity people when they are here. It would be good if they were here more often. Luckily the staff are all very nice people. Most of the time there are enough activities to do. The quizzes are good. I like the colouring and they are very good at getting the equipment we need. The food is okay but not great but that's mostly because the food is different to what I used to eat. I did suggest chilli and they have now added that which is good. You can choose if you want to eat in the dining room with other residents and I usually do. I have been here about a year and a half and I suppose living here you loose your world outside. I moved here as my sister lives just round the corner and this is better than the home I lived in before. My room is fine and I have a door to the garden, but it is locked so I have to ask them to unlock it when I want to go out. I would rather be able to do it myself. The residents meeting once a month is good as you feel listened to and things do change. Nearly every week we can go out in the minibus, somewhere like the garden centre or even shopping in town. One thing I would like is a big white board to play hangman