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Bowthorpe Health Centre
Reviews Summary
4 out of 5 stars
Based on 19 reviews
Review data
-
5 star reviews
- 42%
-
4 star reviews
- 16%
-
3 star reviews
- 26%
-
2 star reviews
- 0%
-
1 star reviews
- 16%
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If you’ve used this provider or branch, share your thoughts with other service users.
Recent reviews

...

A while back I had a complaint about not being able to see a doctor but it was sorted. Since then the practice has been absolutely brilliant. They even ask me what I want them to do for me!

My partner is still waiting on his prescriptions over 4 months now, we never heard back from them. As for me, I never seem to be able to catch them on the phone or walkin to book an appointment, they're never there! We miss our previous practice!

it was a good experience talking to the doctor answering your questions and has lent an hear about your previous experience

I am very happy here. You can get an appointment, but they can put you off. My repeat prescription form said I needed to come but the receptionist said " I don't think you need to come". The staff are very nice. There are just a few details that are not as good. I am very happy here.

Obviously more doctor’s appointments would make it better although my personal experience has been good. I have just seen the nurse and I have also had telephone and video calls and they have all been fine.

...

There are long queues on the phone and I think they need more staff. I think a lot of people get put off and fed up with surgeries not upping their game.
I don't feel supported and there is no opportunity to speak to them. They can't keep blaming COVID.
I feel vulnerable and luckily I know how to look after myself.

They are very good. At times when my wife was ill, they would call to see how she was. We have been very impressed. They could not have done more.

...
Reviews Summary
4 out of 5 stars
Based on 19 reviews
Review data
-
5 star reviews
- 42%
-
4 star reviews
- 16%
-
3 star reviews
- 26%
-
2 star reviews
- 0%
-
1 star reviews
- 16%
Share your thoughts
If you’ve used this provider or branch, share your thoughts with other service users.