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See Dr obioma chima today 8th October at 420pm what a brilliant doctor lisened to all my problems he asked all the right questions 100/ cent the recpanist was also 100/ cent thank you

My dad has recently had surgery and has had a rocky recovery necessitating readmission with a wound infection.
On discharge from hospital we were advised that on completion of some medication which was designed to correct his blood levels he needed to have a repeat blood test to confirm that his blood chemistry has improved. The Dr at the hospital explained that the medication would be given for a further 3 days (until Friday) and a blood test should be repeated by the GP on the Monday ( only b ... ecause the GP is not available at the weekend). We went to the surgery to be advised that no blood appointments were available until the following week. We explained that this was a clear direction from the hospital but were told by the receptionist there were no appointments and we would need to go to the walk in centre or the hospital. Neither of which were possible as my dad is unable to drive for 4 weeks. Even if he could go the bloods would not have been taken at either place as we have no blood request form, just the hospital discharge letter.
I explained this but the receptionist was not concerned in the least. No care or compassion. I would also like to say that it is not a receptionists job to refuse a clinical request. This should have been passed to a clinician instead. Completely unacceptable

This doctors needs shutting down

as above summery

Booked appt for 1700 with the Dr. 45mins later I was seen!
My wife accompanied me as I struggle to hear this doctor as he whispers with an accent. Very hard to grasp what he is saying. I had to keep asking him to repeat himself.
Found him to be very condescending and unhelpful.
This surgery continues to get worse. I have been a patient for 27 years and its been years since I have been able to see a good GP doctor.
Shame you cant aware zero or minus stars!

I had problems which I thought only a GP could deal with so I requested a GP appointment. I was told it would be at least 5 weeks and be put on a waiting list . 8 weeks later I was given an appointment but I found out it was a paramedic who dealt with it.
They sent a link for feedback but I have not got a smartphone so could not access it.
When I rang they could not send a form
I should add that the previous practice manager published his e mail ad in the local press but they will not give ... out the current practice managers address

Practitioner's command of English and manner unacceptable, no name badge no compassion. Only part medication review everything else left with instructions for dispensary staff would need to phone message orders in as unable to order online!! Staff very patronising using phases such as -My Lovely- totally unprofessional, giving slapdash impression and lack of professional standards. No managers on duty to complain too, given a generic email address, when requested a secure email for a member of t ... he management team.

Reception staff are constantly misleading, giving inaccurate information that changes every time you speak to them. No accountability, practice manager can't even be bothered to respond. A total shambles.

Every time I ring, no spaces for phone appt dial 111, anouther time go to A E

East Harling Surgery has become more and more dangerous over the years with very little accountability of the reception staff or dispensary staff. East Harling Surgery have got a very poor attitude with Children and Adults with Autism, ADHD and Specific Learning Disabilities often providing miss information which could been seen as a safeguarding concern. The area in which they cover is extremely large and access by any means of transportation often means patients from places like Great Hockham ... are finding it extremely hard to access without personal vehicles and often have to travel further to the partner surgery in Kenninghall. Dispensary staff lack of accountability has resulted in hospitalisation of multiple family members with heart issues and diabetes as wrong medication dispensed or inadequate storage of sensitive medications. Lack of consistency means different doctor each time who are apprehensive of taking health concerns.