Healthwatch Norfolk

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Whitecross Road Swaffham

Whitecross Road Swaffham

Address: 40 Whitecross Road, Swaffham, Norfolk, PE377QY

Reviews Summary

5 out of 5 stars

Based on 2 reviews

Review data

5 star reviews

50%

4 star reviews

50%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

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Recent reviews

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Anonymous User - Collected By Engagement Team

4 out of 5 stars

Always impressed with how staff know my mum
I am always impressed with how staff know my mum. They provide personalised care.

She can't socialise as much anymore and can be difficult but the staff are really attentive. The home has good accommodation, nice rooms, good food and lots of activities.

My mum is always clean and looks well looked after. They are incredibly stretched staff wise.

There's only minor things to be improved, for example the rooms are nice but slightly small. Also, the TV is always on in the main lounge and we s ...

  • Holmwood House Care Centre (Whitecross Road Swaffham)

    Thank you for this lovely comment.

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Anonymous User

5 out of 5 stars

Ahead of the curve
Their response during the covid crisis has been outstanding, closing to visitors before many others, stopping using agency staff etc, all lead to the home remaining covid free.