Reviews Summary

5 out of 5 stars

Based on 52 reviews

Review data

5 star reviews

87%

4 star reviews

12%

3 star reviews

0%

2 star reviews

0%

1 star reviews

2%

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Recent reviews

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Anonymous User - Collected By Engagement Team

May 13, 2026

5 out of 5 stars

The whole attitude there is great
The whole attitude there is great. Everyone who works there has the same way of dealing with people - human. For anyone with mental health issues, that really helps. Recently I had my ears syringed at the surgery and the care that they took was so... careful! There was also humour from the nurse and the doctor.
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Anonymous User - Collected By Engagement Team

August 18, 2025

5 out of 5 stars

They're brilliant
Brilliant. We used to be elsewhere and moved here. I like the drop in. It's nice they have WIFI. The building could be better signposted from the road. Luckily I know where it is anyway. They're so helpful. They're brilliant.
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Anonymous User - Collected By Engagement Team

August 18, 2025

5 out of 5 stars

Utterly amazing
Amazing. Utterly amazing. I can always get an appointment. The doctors are really good. They give an accurate diagnosis.
  • Aldborough Surgery

    Thank you for your kind words. Your feedback is much appreciated. Alex Lorryman Practice Manager

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Anonymous User - Collected By Engagement Team

August 18, 2025

5 out of 5 stars

It's such a good surgery
Brilliant! It's such a good surgery (compared to others, so I've heard). If you know you need an advance appointment, you can get one but you can also rock up in the morning and wait. I suppose I would say they aren't always on time but that is no problem for me; five or ten minutes doesn't matter.
  • Aldborough Surgery

    Thank you for your kind words. Your feedback is much appreciated. Alex Lorryman Practice Manager

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Anonymous User - Collected By Engagement Team

August 18, 2025

5 out of 5 stars

100% on everything
100% on everything! It's local, you can always get an appointment (in the morning or pre-booked), you get reminders, you can check records online.
  • Aldborough Surgery

    Thank you for your kind words. Your feedback is much appreciated. Alex Lorryman Practice Manager

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Anonymous User - Collected By Engagement Team

August 18, 2025

5 out of 5 stars

It's the best surgery I've been to
It's the best surgery I've been to. What is good is the kindness and the speed. They call you back within the hour if you have a problem.
  • Aldborough Surgery

    Thank you for your kind words. Your feedback is much appreciated. Alex Lorryman Practice Manager

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Anonymous User - Collected By Engagement Team

August 18, 2025

5 out of 5 stars

The open surgery is brilliant
Fantastic. The open surgery is brilliant. I had an appointment today. They go above and beyond here.
  • Aldborough Surgery

    Thank you for your kind words. Your feedback is much appreciated. Alex Lorryman Practice Manager

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Anonymous User - Collected By Engagement Team

August 18, 2025

5 out of 5 stars

We are so fortunate
Absolutely fine service. They were on time. The nurse was friendly and kind. The surgery is always excellent, the receptionists always lovely. We are so fortunate to have the drop in surgery. You can always get seen. They give you time, you don't feel rushed.
  • Aldborough Surgery

    Thank you for your kind words. Your feedback is much appreciated. Alex Lorryman Practice Manager

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Anonymous User - Collected By Engagement Team

August 18, 2025

5 out of 5 stars

It's the best surgery I've been to in a long while
Brilliant, love it. It's the best surgery I've been to in a long while. They're nice to you. There is always a smile. They are friendly. You can get an appointment when you need one, or come in the morning. You can actually see the same doctor twice!
  • Aldborough Surgery

    Thank you for your kind words. Your feedback is much appreciated. Alex Lorryman Practice Manager

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Anonymous User - Collected By Engagement Team

August 18, 2025

5 out of 5 stars

It's the best surgery by far
To get a scheduled appointment is six to eight weeks. It's ridiculous. Their hands are tied. They are doing their best. They are always kind and helpful. They're doing their best, it's not their fault. It's the best surgery by far. They are lovely. I wouldn't change.
  • Aldborough Surgery

    Thank you for your kind words. Your feedback is much appreciated. Alex Lorryman Practice Manager

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