Reviews Summary

3 out of 5 stars

Based on 17 reviews

Review data

5 star reviews

41%

4 star reviews

12%

3 star reviews

0%

2 star reviews

0%

1 star reviews

47%

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Recent reviews

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Anonymous User - Collected By Engagement Team

July 21, 2025

5 out of 5 stars

They're amazing
They're amazing. The pharmacist took my blood pressure as I waited to collect my prescription. He's obviously passionate about his job and he took the time with me.
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Anonymous User

March 16, 2024

5 out of 5 stars

Brilliant service, great staff.
The staff at Allied Phamacy Queens Square Attleborough Norfolk were superb and really dug me out of a hole this time. Without their help I would have missed a day's worth of medication, which I'm not suposed to do. Cheers!
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Anonymous User

September 28, 2023

5 out of 5 stars

Exceptional
Booked appointment online for Covid booster. Seating area provided but didn’t have to wait long to see pharmacist who was great. Very friendly, puts you at ease and also offered flu booster at same time. Will be back next year!
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Anonymous User

July 7, 2023

5 out of 5 stars

Such helpful staff & pharmacist
Ian knows all his customers and runs a helpful pharmacy. So sorry for what he’s having to cope with.
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Anonymous User

April 16, 2023

1 out of 5 stars

No Pharmacist on site, gone home early
My partner is on a titration program organised through CGL in Norwich, She has to collect methadone daily and be supervised whilst taking it. On Friday we were advised that they close at 17:30 on Saturday so be there for 17:00 which we were.

We were then told the pharmacist left early 16:00 so they were unable to issue her with Saturdays dose and also Sundays to take away. A member of staff then told us there was nothing they could do for us so ring 111 for help.

We done this and traveled to
... a pharmacy 10 miles away as they were open till 20:00, we got there at 18:10 and they were closed. We then spent all Saturday night trying to get this medication even sent us to A & E but could not get anything, so she had to manage without this medication and use the illegal option she is trying to get away from.

Trouble there is now on higher dose of methadone more chance of overdose there is. We done the same thing on Sunday and still could not get anything, so 2 days without her medication and the worry of being taken off the program.

If only we had a phone call to say we need to be there before 15:30 as the pharmacist was leaving early everything would have been alright and would have had the medication she needed for the weekend.
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Anonymous User

March 17, 2023

5 out of 5 stars

Its the best
Great staff super manager ( IAN )
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Anonymous User

February 9, 2023

4 out of 5 stars

Back off
This pharmacy has had to endure massive staff cutbacks as well as all the additional population increase in Attleborough. We are an ageing group of patients that require repeat prescriptions (mine is 13 items)that does not help.

Give the staff credit for what is an increasingly hard job. would you like to work under those conditions ?????.
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Anonymous User

December 12, 2022

5 out of 5 stars

Always try to help
It's not the chemist it's the whole system why do you have to get a prescription from the doctor or nurse from the health centre which has 2 pharmacys then have to go to lioyds chemist to get your meds to be told they don't have any in stock it's not the chemist fault it's the ones at the top who should be put to blame
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Anonymous User

July 4, 2022

1 out of 5 stars

Atrocious service
Prescriptions are never ready, no matter how long in advance you order them. Rude staff. Pharmacist sometimes not there. What the hell is happening to this company?
  • Allied Pharmacy

    Often I have gone to pick up my prescriptions to be told that they are not ready. Excuses are they are not ready because I have a lot of medicines on my prescription has not been signed of yet and could I go back later or go back the following without a thought that I might have run out of some of my tablets. The latest incident occurred last month I was prescribed antibiotics in the morning, went to pick them up late that afternoon thinking that was a reasonable time for them to be ready. But no I was asked to go back at 5. 30 to pick them up. I had to queue for nearly 30mins to get them. They rely on locum pharmacists and are permanently short staff. Nothing seems to be done to rectify this. This is not a result of the pandemic. They have been closing between 1 and 4pm which makes a bad situation worse, therefore I have transferred my prescriptions to your branch in Queens Square as they have a permanent pharmacist who used to be at your Church Street Pharmacy.

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Anonymous User

June 25, 2022

1 out of 5 stars

Poor system which is poorly run
Went to collect a prescription, waited 15+ minutes in the que, got to the counter and got told to wait another 40 minutes. Went back a couple hours later and got told they don't have any in stock (why is the doctor telling me to collect urgent medication at a location with no stock).

Was told they would call me the next day when they would have more in stock but never did, and they don't answer the phone.

Happy days
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