Burnham Market Surgery

Good, I got an appointment immediately and they accommodated my son and myself both together. They were friendly, knowledgeable and gave good advice on hay fever. The new building works well, it's a nice new building.

It's pretty good a least a 4 star rating. You can easily make an appointment and it's fine when you get here.

It's not their fault but there are no staff on reception. There used to be but now you just stand and wait until somebody comes out. It can be very off putting. Somebody may be anxious and it's not good for you. Also there is no privacy at the reception desk either. Otherwise it's okay.

I had an appointment with the physio today and they were amazing. They were really informative and I had a respectful and thorough examination.

They gave me lots of useful information on how to progress forward and offered a follow up. I now feel there is a plan.

The communication was good, and helped me to focus my thoughts. I was given exercises and advise on what to do and what not to do.

It's good, the staff are really nice and friendly. Everything is really good. I can't think of anything not good to say.

It's very quick and efficient. The staff are very good approachable and friendly. No problems, it's all good.

The nursing staff are excellent and most receptionists are very nice, but I did have one bad experience with the triage at reception but it was sorted out in the end. There are lots of changes with the GPs and you do have to repeat everything and I don't always feel I am being listened to.

The registrars have been very good. Overall it is mostly good.

I had a BP check when I had a COVID vaccine, and they told me to go to my GP for a further check. I was told by the surgery to check my BP for a week at home and to make an appointment to see the GP.

When I came to the doctor he couldn't find my BP results so I had to do them all again. I also had problems when there seemed to be some miscommunication around checking my PSA.

They don't seem to listen to you like they used to.

I came today and it was good, it's always good and it works for me.

All very good, I can't think of anything that would improve it.