Reviews Summary

4 out of 5 stars

Based on 115 reviews

Review data

5 star reviews

67%

4 star reviews

21%

3 star reviews

6%

2 star reviews

2%

1 star reviews

4%

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Recent reviews

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Brilliant
Brilliant. They've stuck in another layer of care so you can always get an appointment to see someone, usually a nurse first and then a doctor if you need to see one.
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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Clean and light
It's very nice here; nice and clean and light. The communication from them is pretty good. I think it's excellent.
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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Very pleased with the surgery
Very pleased with the surgery, always have been. Always helpful, nurses and staff. We find the communication from the surgery okay. We've only had to wait a week for this appointment.
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Anonymous User - Collected By Engagement Team

4 out of 5 stars

They answer my questions
I've never had a problem. They answer my questions; not a problem. They always call when they say they will. Personally I would like fewer phone and more in person appointments. I have no problem with the communication from the surgery.
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Anonymous User - Collected By Engagement Team

4 out of 5 stars

The new pharmacy manager is excellent
Overall I'm happy. I generally manage to get a phone call; I never have to wait too long. The new pharmacy manager is excellent. Normally I telephone and someone will call me back, definitely the same day. Overall I've been happy.
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Anonymous User - Collected By Engagement Team

4 out of 5 stars

It's perfect here
It's perfect here. Communication is pretty good; it's all good!
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Anonymous User - Collected By Engagement Team

3 out of 5 stars

The communication is okay
The communication is okay but it takes too long to get an appointment.
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Anonymous User - Collected By Engagement Team

3 out of 5 stars

It's reasonably okay
It's reasonably okay. It's sometimes hard to get an appointment. I do normally get one though so you can't knock it. The communication is okay.
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Anonymous User - Collected By Engagement Team

4 out of 5 stars

Today was fine
Today was fine. It's sometimes good, sometimes bad.
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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Absolutely wonderful!
Nothing bad to say, absolutely wonderful!