Coastal Partnership

I had been seen over the years with worsening osteoarthritis. Last November I saw Dr Carroll with acute severe pain in my left leg.

Xrays arranged and taken and then referred for surgery. I was offered 3 NHS hospitals to be referred to, plus 2 private funded by the NHS.

I opted for the private pathway and I was seen by a surgeon at St.Edmunds Hospital, Bury St Edmunds for initial consultation.

First hip operated on on May 24th and second on July 5th. I now have my life back.

Both operati ... ons were very successful. Without the input from Toftwood Surgery , I would still be in considerable pain and unable to walk very far.

My world was shrinking as there were so many things I could not do. My life has been given back to me.

We have been with the surgery for 24 years and have always received excellent care. It will be a tragedy for Toftwood Medical Centre to be closed.

I do not feel that the proposed closure will be right for either this surgery or the Orchard and Theatre Royal surgeries.

How can any of the population of Dereham get safe, timely care with all the pressures that will be put on the remaining surgeries

I have never waited more than one day to see a doctor plus the service from the nursing staff is also friendly and sympathetic. This surgery is an asset and has given wonderful service to the people of Toftwood for more than 30 years

We as a family have been with toftwood medical surgery since 1997 & have always had the best service

Went in fir a BP check up, had an ecg and the staff noted I had an irregular heartbeat, so referred me to cardiology. A paramedic rings to check on me.

During a difficult period of health, I was always seen, listened to and treated with respect, all staff at the practice deliver themselves in an excellent manner. This for me leads to a high level of trust

With all the new technology coming in I was amazed that they now have a system whereby they ring you back when making an appointment and as usual being in a queue. Appointment with in an hour and problem sorted. It can’t get better.

I have only been at this surgery just over a year, I have been extremely impressed with the level of service and care that myself and my two children have received. My son has significant mental health issues and they have seen him at very short notice when I have felt that he is in danger.

They are genuinely caring and professional.

Receptionists and all clinicians have always treated me with friendliness, kindness, compassion, efficiency and great expertise. Recent improvements to their telephone system and the NHS App enable swift and easy contacts and appointment bookings. Top notch practice in all respects.

I gave osteoarthritis and am going to need a hip replacement. The nurse practitioners always listen to how I’m feeling and are helpful and constructive when I ask for extra pain relief or if I’m not sleeping well

Always there to help and advise , best surgery I have been at in my 60 years