Coastal Village Surgeries
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Reviews Summary
4 out of 5 stars
Based on 144 reviews
Review data
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5 star reviews
- 40%
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4 star reviews
- 28%
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3 star reviews
- 13%
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2 star reviews
- 2%
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1 star reviews
- 17%
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Recent reviews
This isn’t a complaint just something that needs to be looked at. Before Easter my wife was booked in for a wound check on Tuesday afternoon following surgery.
When we arrived it appeared that her appointment hadn’t been regestered. Even though she had an appointment card and a conformation text.
As it happens she has an appointment tomorrow at Ormsby.
Again it’s not a complaint as such just something that needs to be looked at
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Coastal Village Surgeries
Dear Mr Perkiss Thank you for taking the time to share your feedback. We are sorry to hear about the issue that you and your wife experienced with a recent appointment booking. To allow us to investigate this matter further, please contact the Site Lead at our Martham surgery directly on 01493 744833. Kind Regards Sarah-Jane Practice Operations Manager for the 4 Coastal Sites
No complaints at all. Service is quite good. I see the nurse twice a week. They're friendly and efficient.
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Coastal Village Surgeries
Dear Patient, Thank you for providing the practice with your positive feedback. I will ensure your comments are passed on. Kind Regards Sarah-Jane Smith Practice Operations Manager for the 4 Coastal sites
It's always good. I can usually get an appointment and they do what they need to do. Efficient.
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Coastal Village Surgeries
Dear Patient, Thank you for providing the practice with your positive feedback. I will ensure your comments are passed on. Kind Regards Sarah-Jane Smith Practice Operations Manager for the 4 Coastal sites
It'd be nice if you can get an appointment if you want one. You have to ring at 8 but can't always get one. It's frustrating.
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Coastal Village Surgeries
Dear Patient, Thank you for providing the practice with your feedback. I am sorry to learn you have encountered issues when trying to book an appointment. We have pre bookable and book on the day appointments available. If you would like us to investigate the issues raised, please contact the Site Lead at our North Caister Surgery. I will ensure your comments are passed on. Kind Regards Sarah-Jane Smith Practice Operations Manager for the 4 Coastal sites
They're brill. They don't panic, the service is really good once you get in. Very nice staff.
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Coastal Village Surgeries
Dear Patient, Thank you for providing the practice with your feedback. I will ensure your comments are passed on. Kind Regards Sarah-Jane Smith Practice Operations Manager for the 4 Coastal sites
They've been brilliant. I'd not got an appointment because I couldn't get through on the phone so I came in to make one. They're very patient and the doctors are great.
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Coastal Village Surgeries
Dear Patient, Thank you for providing the practice with your feedback. I am sorry to learn you have encountered difficulties in trying to contact us for an appointment, we will be changing our telephone system soon. Kind Regards Sarah-Jane Smith Practice Operations Manager for the 4 Coastal sites
Fantastic. They're wonderful to me, I can't fault them at all. I'm very lucky.
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Coastal Village Surgeries
Dear Patient, Thank you for providing the practice with your positive feedback. I will ensure your comments are passed on. Kind Regards Sarah-Jane Smith Practice Operations Manager for the 4 Coastal sites
They were running a little late but not too bad. The service was good.
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Coastal Village Surgeries
Dear Patient Thank you very much for taking the time to leave us your feedback. Kind Regards Sarah-Jane Practice Operations Manager for the 4 Coastal Sites The Coastal Partnership
Pretty good, I don't use the surgery a lot but when I have everyone is very friendly. I always get the test I wanted.
The doctors are excellent. The only thing I don't like is ringing first thing at 8.
When I came in a few weeks ago I could come into recepetion for a non-urgent appointment which was good.
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Coastal Village Surgeries
Dear Patient Thank you for taking the time to leave us your feedback. I am sorry to learn you have encountered difficulties when booking an appointment, we have pre bookable appointments each day including Saturdays and book on the day appointments available. Kind Regards Sarah-Jane Practice Operations Manager for the 4 Coastal Sites The Coastal Partnership
It's got better, since covid. The only thing which is bad is the essay you get when you ring up, its too long.
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Coastal Village Surgeries
Dear Patient, Thank you very much for taking the time to leave us your feedback. We are going to be changing our telephone system soon and the message will be updated. Kind Regards Sarah-Jane Practice Operations Manager for the 4 Coastal Sites The Coastal Partnership