Reviews Summary

4 out of 5 stars

Based on 64 reviews

Review data

5 star reviews

64%

4 star reviews

20%

3 star reviews

6%

2 star reviews

2%

1 star reviews

8%

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Recent reviews

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Very helpful
Brilliant. Very helpful. They make you feel at ease.
  • Costal Village Surgeries

    Dear Patient Thank you very much for taking the time to leave us such positive feedback, I will share this with the team who will be very pleased. Kind Regards Sarah-Jane Practice Operations Manager for the 4 Coastal Sites

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

lovely surgery
They're brilliant. Very happy. Great respect and lovely surgery.
  • Costal Village Surgeries

    Dear Patient Thank you very much for taking the time to leave us such positive feedback, I will share this with the team who will be very pleased. Kind Regards Sarah-Jane Practice Operations Manager for the 4 Coastal Sites

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

No issues
Absolutely fantastic, no issues at all. They'll even squeeze us in if we're early.
  • Costal Village Surgeries

    Dear Patient Thank you very much for taking the time to leave us such positive feedback, I will share this with the team who will be very pleased. Kind Regards Sarah-Jane Practice Operations Manager for the 4 Coastal Sites

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Helpful
It's great. Anyone I've seen has been good and helpful. They do prescription collection from the church in Winterton which is really good.
  • Costal Village Surgeries

    Dear Patient Thank you very much for taking the time to leave us such positive feedback, I will share this with the team who will be very pleased. Kind Regards Sarah-Jane Practice Operations Manager for the 4 Coastal Sites

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Nice staff
The staff are very nice and I can usually get an appointment. Very good.
  • Costal Village Surgeries

    Dear Patient Thank you very much for taking the time to leave us such positive feedback, I will share this with the team who will be very pleased. Kind Regards Sarah-Jane Practice Operations Manager for the 4 Coastal Sites

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Happy with my first visit
It was my first time coming to the surgery. Very, very happy. The doctors helped a lot, and went through everything with me. He said if I have any problems then I can come and see him. What more could you ask for.
  • Costal Village Surgeries

    Dear Patient, Thank you very much for taking the time to leave us such positive feedback. I will share this with the team who will be very pleased. Kind Regards Sarah-Jane Practice Operations Manager for the 4 Coastal Sites

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Anonymous User - Collected By Engagement Team

4 out of 5 stars

All fine
Everything is fine. They were running early so I was able to go straight in for my appointment.
  • Costal Village Surgeries

    Dear Patient Thank you very much for taking the time to leave us such positive feedback, I will share this with the team who will be very pleased. Kind Regards Sarah-Jane Practice Operations Manager for the 4 Coastal Sites

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Fantastic
Brilliant, fantastic. Very polite, helpful, no complaints. They've always been good to me.
  • Costal Village Surgeries

    Dear Patient Thank you very much for taking the time to leave us such positive feedback, I will share this with the team who will be very pleased. Kind Regards Sarah-Jane Practice Operations Manager for the 4 Coastal Sites

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Anonymous User - Collected By Engagement Team

1 out of 5 stars

Couldn't get all my medication
I'm pretty wound up. I'm going away for 3 months soon and I'm trying to cover that period with medication. I was told to write on my next prescription that I needed that quantity. I came to collect it and I was only given one month. They told me they couldn't provide the rest this time.
  • Costal Village Surgeries

    Dear Patient, Thank you for taking the time to leave us feedback. I am sorry to learn that you have encountered a issue when ordering your medication. If you would like us to investigate the issue raised, please contact the Site Lead at Hemsby. Kind Regards Sarah-Jane Practice Operations Manager for the 4 Coastal Sites

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

quick response
Very good. I sent the message and got a quick response and had an appointment with an hour and a half.
  • Costal Village Surgeries

    Dear Patient Thank you very much for taking the time to leave us such positive feedback, I will share this with the team who will be very pleased. Kind Regards Sarah-Jane Practice Operations Manager for the 4 Coastal Sites