East Norfolk Medical Practice

The clinician I see is great. They listen to me. I have just had an appointment and they seem to have enough time. I was with them for 1/2 hour. She is excellent. I think all of them are pretty good, they listen to you. You can see she is passionate and you feel at ease when you are in there. You feel she wants to help.
I have also been given a quick blood tests appointment too.

They can get me in within a couple of weeks and are very helpful. It's all very easy, I order my prescriptions, I put the request in the box and they are ready the next day. I've not had any problems.
It would be better for me if you didn't have to go to the Lighthouse surgery in Yarmouth sometimes for appointments: I am now 80 and getting the bus when you are not feeling well is not fun.
The receptionists here are very helpful and I'm am really very happy with this surgery.

You have to wait about 3 weeks to see a doctor, It's a bit frustrating. You can't get through on the phone so I use online, then they reply quite quickly.

My doctor is quite good, thorough and he doesn't try and hurry you. I could really do with my issues being dealt with quicker though, it's not urgent but it's not nothing either.

Very good. They're always efficient and friendly. I'm always seen on time.

Absolutely brilliant. They're patient, happy to have a joke and a chat. The nurse practitioner is reassuring and calm and makes you feel at ease. Excellent staff.

It's good. The doctor looks after me very well. Reception is very good. I've been here 10 years now and I think it's improved.

Pretty good. The wait time wasn't long and everything was pleasant.

Always supportive and very helpful for patients and carers. We see the same doctor every time which is helpful. Because of ongoing health conditions the consistency is good

I get seen if I need to. They're a good surgery and do their job.

Brilliant . Really helped me out. I got a referral to the Paget for x-rays and scans. Very helpful