Reviews Summary

5 out of 5 stars

Based on 23 reviews

Review data

5 star reviews

87%

4 star reviews

9%

3 star reviews

4%

2 star reviews

0%

1 star reviews

0%

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Recent reviews

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Helpful, positive and kind
Very good. The receptionists are lovely, always helpful, positive and kind. Everyone's lovely. If it's urgent you get triaged which works well. The nurses are lovely and kind.
  • Grimston Medical Centre

    Thank you for your lovely review and kind comments about our team

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

They're excellent.
We think they're excellent. You can always see someone when you need to, they're very caring and the admin team are good. It's one of the reasons we choose to stay living in the village.
  • Grimston Medical Centre

    Thank you for your lovely review. We are delighted that you are so happy with our service

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

great!
They're great. I get what I want when I need it and the staff a nice.
  • Grimston Medical Centre

    Thank you for your kind words about our service and team.

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Friendly
It's very good here, they're very friendly and I know all the staff well.
  • Grimston Medical Centre

    Thank you for the fabulous review

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Anonymous User - Collected By Engagement Team

3 out of 5 stars

Mixed but today was excellent
My experience has been a bit mixed. The new doctor is very efficient but it can take a long time to get an appointment. The phone triage takes a while and sometimes you just want to see someone, the wait can be up to 2 weeks. Today was excellent care.
  • Grimston Medical Centre

    Thank you for your review. We are glad that we met your expectations on this occasion.

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Very good
They've looked after me for a long time. They're always friendly and I get everything I need here.
  • Grimston Medical Centre

    Thank you for leaving such a lovely review.

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

All so lovely and they do a good job
They are all so lovely and they do a good job. I understand the pressures they are under but they are still really good. If I ring I get an appointment and get seen or I speak to someone. There is always someone available. They do a good job.
  • Grimston Medical Centre

    Thank you so much for your kind words. We are pleased that our service has been good to you

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Helpful and cheery
The staff are always helpful and cheery. The pharmacy is good too. It's all very good.
  • Grimston Medical Centre

    Thank you for your positive review

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

It's just brilliant
It's brilliant. How the staff welcome you into the surgery is nice. I have been coming here for 14 years and they have always treated me well. I can always get an appointment when I need one, it's just brilliant.
  • Grimston Medical Centre

    Thank you for leaving such a lovely review

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Anonymous User - Collected By Engagement Team

4 out of 5 stars

It's a good surgery
Everything is all good. It's a good surgery. However, it would help me and I am sure others too if they had some different opening hours. A Saturday morning slot or one late evening a week would be really helpful. At the moment it's difficult to fit routine appointments around work and school hours.
  • Grimston Medical Centre

    Thank you for your review

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