James Paget Hospital

Requested an appointment as I was experiencing problems with my hearing aids. Offered an appointment sooner than I could attend due to other commitments - so how good was that. Great experience when I did attend, hearing aids replaced and I was on my merry way in no time

The playroom was good, nothing was broken. The nurses were nice, they told me what was happening.

Excellent, it was efficient, on time, I didn't have to wait, and I was able to park. It was very good, it always is.

So good, only waited 2 minutes. They were very caring and told me exactly wat they were doing. They made me comfortable and explained everything. very quick, thorough, and nice.

Good, it's easy to come in and sit down, didn't have to wait we were in and out in 10 minutes

It's brilliant, They're just so nice, so good, and they explain what is/ isn't going on. You couldn't get better nursing and doctors staffing.

It's brilliant, the doctor was lovely and they were with me all the while. My GP booked the appointment for me and it didn't take long.

My appointment went very well, they made it very easy. It's a nice place to go as well. Everything was made clear, it was lovely and comfortable. I'm grateful to get all this attention from the hospital.

It's absolutely brilliant. We were in and out before the appointment time! The staff are lovely.

It's much improved since a couple of years ago. The difference seems to be that they give the nurses a patient each to look after, not one nurse to lots of kids, so it's more structured and organised. They're so lovely. The cleaning is better and there's not so much waiting around for tests. The car park screen has been modernised too which is good to see. I'll give them a strong four out of five which has only been dropped down because the ward environment could do with a bit of a budget given ... to them.