Healthwatch Norfolk

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Norwich

Norwich

Address: 30b Wellesley Ave North, Norwich, Norfolk, NR14NT

Reviews Summary

4 out of 5 stars

Based on 5 reviews

Review data

5 star reviews

60%

4 star reviews

20%

3 star reviews

0%

2 star reviews

0%

1 star reviews

20%

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Recent reviews

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Anonymous User - Collected By Engagement Team

January 6, 2025

5 out of 5 stars

Fantastic
I saw a fantastic lady there who syringed my ears. It cost me over £100 but she was a lovely lady.
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Anonymous User

February 29, 2024

5 out of 5 stars

Best pharmacy around.
Excellent staff. They go out of their way to help and genuinely care about your wellbeing.
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Anonymous User

November 24, 2021

1 out of 5 stars

Awful receptionist
I have been using this pharmacy for years. However they have recently got a new member passing over prescriptions at the till and she was so rude to me!!! I wouldn’t ever go back - I rang my surgery and asked them to change my nominates pharmacy.

I spend £40 a month at that pharmacy and will never spend money there again.
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Anonymous User

October 25, 2021

5 out of 5 stars

First class service.
I have used this pharmacy over many years and have always found them very helpful. They are always ready to give advise on health issues and medication for minor ailments.
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Anonymous User

August 13, 2021

4 out of 5 stars

Generally good with nice counter staff but ..
The counter staff are great and service generally very good. However, I asked the pharmacist a question recently and was shocked by his reply.

He misinformed me about two matters regarding a medication. I felt he was annoyed to have to speak to me in the first place and he was very patronising as if he was talking to an idiot.

That was hurtful and, being female, I have experienced this before, but what was more concerning was the misinformation. I double checked online and with a friend who ... is a biochemist and I was definitely misinformed.

It is a great shame that this happened. I will not be consulting this pharmacist again.