Litcham Health Centre
Find your service by name or location
Reviews Summary
3 out of 5 stars
Based on 32 reviews
Review data
-
5 star reviews
- 38%
-
4 star reviews
- 22%
-
3 star reviews
- 6%
-
2 star reviews
- 13%
-
1 star reviews
- 22%
Share your thoughts
If you’ve used this provider or branch, share your thoughts with other service users.
Recent reviews

... ls first thing in the morning they don't bother to check the online request. I then carried on to say i have been trying for a long time to get into the surgery with my problem and i was just told once again to call in the morning.
I told her that's fine i would just register with another surgery as this happens far to often in my family trying to get seen at this surgery. She then said 'okay that's fine, bye' and hung up on me.
Receptionist don't seem to care about peoples well-being here.
I am gutted my post code does not allow me to change surgeries so i will have to stick it out with this one but as soon as i can move surgeries i will be out of their!!!!!!! If you can even see a doctor at this surgery it is like gold dust!!!

... oats who go out visiting patients that cannot get to the Surgery.
We have many other different services which save time in going to the local Hospital. Emergencies get seen the same day.
The GP in charge Dr Julian Brown who is also my GP is brilliant and forward thinking, he is responsible for putting many services into place. I see him on a regular basis, yes I might have to wait but he gives you the time you need.
If you request a phone call you will always get one. He is involved with other projects that benefit not only Litcham Health Centre but other Health Centre’s as well.
It’s easy to berate the Surgery but times have been hard since COVID and in the NHS generally, funding has not been there, thanks to broken promises from the outgoing Government . Let’s hope this changes soon.
There is also a shortage of Doctors and Nurses we have lost many to other Countries.

... bly anxious already and being told that I needed to drive a 24 mile return to have the Spire prescription filled by a commercial pharmacy when I could see the drug on a shelf in the Litcham pharmacy was extremely frustrating and did not help my already heightened anxiety.
I did drive to the commercial pharmacy and will be able to start taking the bisoprolol today but this is surely not good patient care?

... st thing in the morning they don't bother to check the online request. I then carried on to say i have been trying for a long time to get into the surgery with my problem and i was just told once again to call in the morning.
I told her that's fine i would just register with another surgery as this happens far to often in my family trying to get seen at this surgery. She then said 'okay that's fine, bye' and hung up on me.
Receptionist don't seem to care about peoples well-being here.
I am gutted my post code does not allow me to change surgeries so i will have to stick it out with this one but as soon as i can move surgeries i will be out of their!!!!!!! If you can even see a doctor at this surgery it is like gold dust!!!

Last week they fitted me in very quickly last week but sometimes it can be a bit tricky to get an appointment and it can be a long wait in the queue at 8am on the phone. The nurses and doctors are lovely, they are attentive and listen.
If they say they are going to call they do. They have a huge workload and not enough time and resource.

I have had a bit of trouble in the past but it has all now been resolved. I find it very easy to get an appointment which I do over the phone, if needed you normally get to speak to a doctor in a couple of hours. The nurses are very good and I have no problems with them. The reception team are okay.

We love it, it's so good. Being able to speak to a doctor or see a doctor on the same day is so good. We think it's better than other surgeries we have been to in the past. The pharmacy service is good too.

I have no complaints. I can get an appointment when I need one to see the doctor. I call and its all fine.

I feel my issues are being looked into now, as I am seeing a different doctor. I feel I am being listened to.
The staff are good, when you call and speak to reception they are good, very helpful. I can get in quickly as I need to or I get a telephone call from a doctor and then they make an appointment for me if I need one.

It's good, you can always get an appointment and that's true for all of us the children and my husband. You just call and you get an appointment.
The nurses are always on time, but sometimes you can wait a long time in the waiting room to see the doctor, but from my own experience it is only one of the doctors. Once you get in to see the doctor the ones I have seen are all good.
I called at 8am this morning and got an appointment at 11am. I can't fault them at all.