Reviews Summary

4 out of 5 stars

Based on 119 reviews

Review data

5 star reviews

57%

4 star reviews

25%

3 star reviews

8%

2 star reviews

3%

1 star reviews

8%

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Anonymous User - Collected By Engagement Team

July 24, 2026

4 out of 5 stars

They are extremely helpful and personable
I'm a bit of a frequent flyer here. I'm here regularly and they're usually good. When you get in front of a clinician here, they are extremely helpful and personable.
  • Ludham And Stalham Green Surgeries

    Thank you for taking the time to give feedback. We are pleased that you usually have a positive experience. Your kind words will be shared with the team. Kind Regards, Ludham and Stalham Green Surgeries

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Anonymous User - Collected By Engagement Team

July 24, 2026

4 out of 5 stars

It's fantastic
As far as I'm concerned, it's fantastic. All the staff are kind and friendly. The only problem I do have is that you have to wait quite a while sometimes. Apart from that, no complaints. The dispensary staff are lovely.
  • Ludham And Stalham Green Surgeries

    Thank you for taking the time to give feedback. We are pleased that you have a positive experience. Your kind words will be shared with the team. Kind Regards, Ludham and Stalham Green Surgeries

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Anonymous User - Collected By Engagement Team

July 24, 2026

4 out of 5 stars

They look after us!
It's not too bad. The prescriptions are always on time. I'm not so sure on the new triage system. Otherwise, they're all friendly and the doctors are nice. They look after us! I do wish though that we could just ring up and speak to someone like we used to. I sometimes feel like us older folk are getting left behind a bit.
  • Ludham And Stalham Green Surgeries

    Thank you for taking the time to give feedback. We are pleased that you usually have a positive experience. Your kind words will be shared with the team. Please be assured you can still call our reception or dispensary team if accessing services online is not your preference. Kind Regards, Ludham and Stalham Green Surgeries

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Anonymous User - Collected By Engagement Team

July 24, 2026

5 out of 5 stars

They are lovely
Brilliant! They are lovely. They are efficient and kind. It's not too bad, getting an appointment. I don't call in too often.
  • Ludham And Stalham Green Surgeries

    Thank you for taking the time to give feedback. We are pleased that you usually have a positive experience. Your kind words will be shared with the team. Kind Regards, Ludham and Stalham Green Surgeries

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Anonymous User - Collected By Engagement Team

July 24, 2026

4 out of 5 stars

The nurse was extremely helpful
I came to collect my prescription and they answered my questions. The nurse was extremely helpful and I'm sure my situation will be resolved.
  • Ludham And Stalham Green Surgeries

    Thank you for taking the time to give feedback. We are pleased that you usually have a positive experience. Your kind words will be shared with the team. Kind Regards, Ludham and Stalham Green Surgeries

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Anonymous User - Collected By Engagement Team

July 24, 2026

5 out of 5 stars

I'm always happy with what they do
I'm always happy with what they do. I usually come here but occasionally I go to Ludham. I'm here regularly. The nurses and doctors are always pleasant. I usually don't wait too long.
  • Ludham And Stalham Green Surgeries

    Thank you for taking the time to give feedback. We are pleased that you usually have a positive experience. Your kind words will be shared with the team. Kind Regards, Ludham and Stalham Green Surgeries

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Anonymous User - Collected By Engagement Team

July 24, 2026

3 out of 5 stars

I'm happy with the doctors
I'm really happy with them. We can get a quick appointment, especially with the kids. Non-emergency appointments can be quite a wait. I'm happy with the doctors here now.
  • Ludham And Stalham Green Surgeries

    Thank you for taking the time to give feedback. We are pleased that you usually have a positive experience. Your kind words will be shared with the team. Kind Regards, Ludham and Stalham Green Surgeries

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Anonymous User - Collected By Engagement Team

July 24, 2026

4 out of 5 stars

I can get an appointment when I need one
I like it. I can get an appointment when I need one and there is no problem picking up medication.
  • Ludham And Stalham Green Surgeries

    Thank you for taking the time to give feedback. We are pleased that you usually have a positive experience. Your kind words will be shared with the team. Kind Regards, Ludham and Stalham Green Surgeries

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Anonymous User - Collected By Engagement Team

July 24, 2026

4 out of 5 stars

I've got no issues with the care that I receive
I give it eight out of ten! The arrangement you have with the telephone system here; I'm not always clear on which surgery I'm actually speaking to. I think if Stalham reception is busy, the phone call rings through to Ludham. When they answer, this isn't always clear. Perhaps when they answer the phone call they could say which surgery it is? I've got no issues with the care that I receive. I generally have blood tests each month and they're okay.
  • Ludham And Stalham Green Surgeries

    Thank you for leaving such lovely feedback that I can share with the team! We have 1 reception call queue for both sites to keep wait times to a minimum. Our administrative team can not always tell which site you had dialled but would always be happy to let you know upon asking. Kind Regards - Ludham and Stalham Green Surgeries

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Anonymous User - Collected By Engagement Team

July 24, 2026

4 out of 5 stars

The staff are all very good
I have been with the practice for 60 years. Obviously things have changed because there are more people here these days. There is no doctor/patient contact anymore. It can be a three or four week wait just to see a doctor! But I suppose they are doing the best they can. The staff are all very good. I can get an appointment for what I need, but that doesn't mean seeing a doctor.
  • Ludham And Stalham Green Surgeries

    Thank you for your kind feedback. We appreciate routine wait times are longer than we would like, but we are working hard to continue reducing them. Kind Regards - Ludham and Stalham Green Surgeries