Reviews Summary

4 out of 5 stars

Based on 93 reviews

Review data

5 star reviews

61%

4 star reviews

20%

3 star reviews

6%

2 star reviews

3%

1 star reviews

9%

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Recent reviews

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

I wish all surgeries were like this one
I think they're excellent. I get to see a doctor if I need to see a doctor. They are polite. Proficient. I have no complaints. I wish all surgeries were like this one.
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Anonymous User - Collected By Engagement Team

5 out of 5 stars

I think they're absolutely fantastic
No complaints whatsoever. I think they're absolutely fantastic. They put themselves out for you. I have always been able to get an appointment. They are very caring and lovely to speak with.
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Anonymous User - Collected By Engagement Team

5 out of 5 stars

It's really good
It's really good. I always have an appointment when I need one. Whenever I need anything I call up and get what I need. It would be good if the online form was available 247, not just in the morning.
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Anonymous User - Collected By Engagement Team

3 out of 5 stars

It's alright
It's alright. It's like everything else in the National Health Service, it's underfunded. I haven't seen my own doctor in years. I don't want to see a doctor if I don't have to, but I do feel I would like to at the moment, as I have questions about my medication.
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Anonymous User - Collected By Engagement Team

3 out of 5 stars

It's not like it used to be
It's not like it used to be. It's tricky to get an appointment now.
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Anonymous User - Collected By Engagement Team

4 out of 5 stars

The changes are beginning to settle down
The changes are beginning to settle down, which has improved services. It would be good to get phone calls back. It's tricky to get through.
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Anonymous User - Collected By Engagement Team

4 out of 5 stars

This has been a lovely surgery but it's not been the same
This has been a lovely surgery but it's not been the same since COVID. It's difficult to see a doctor.

It's hard to get an appointment. I know they do their best.

They do look after me. They still have their COVID message on the phone when you ring, which you have to listen all the way through to.

That was all years ago! The staff are very helpful. They know me by name.
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Anonymous User - Collected By Engagement Team

5 out of 5 stars

They were very polite
I've only just started here, it's my first time visiting. They were very polite, I have to say.
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Anonymous User - Collected By Engagement Team

5 out of 5 stars

They are on the ball with things
Brilliant; I can't fault them. They are on the ball with things. It's sometimes a struggle to get an appointment. You can only use the online booking system in the morning. That's the only downside. It would be nice to get an appointment a bit quicker, but they do their best.
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Anonymous User - Collected By Engagement Team

4 out of 5 stars

They listen and work with you to resolve concerns
They are absolutely fine. Great! Despite obvious pressures, they get things sorted. They do their best. They listen and work with you to resolve concerns. It's very good.