Reviews Summary

4 out of 5 stars

Based on 72 reviews

Review data

5 star reviews

61%

4 star reviews

25%

3 star reviews

3%

2 star reviews

3%

1 star reviews

8%

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Recent reviews

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Anonymous User - Collected By Engagement Team

4 out of 5 stars

Staff very polite and friendly
I practically live here, but do manage to get an appointment. Staff are very polite and friendly
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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Best experience we've had
Best experience we've had. Always able to get help online or via the phone. Staff are friendly and issues are dealt with quickly.
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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Always been able to get help when needed
Easy to get appointments, staff are very friendly. Always been able to get help when needed.
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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Brilliant for appointments
Been here for 60 years and its been fine. Things have changed but I have to accept that. Brilliant for appointments.
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Anonymous User - Collected By Engagement Team

4 out of 5 stars

Very happy.
Not keen on the phone appointments. The pharmacy is very good. The staff are friendly, and it's not difficult to get an appointment. Very happy.
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Anonymous User

4 out of 5 stars

No complaints at all really
Quite quick, in and out before appointment time. Pretty good all round, generally easy to get an appointment. No complaints at all really - but you do often get a nurse or a clinician rather than a doctor.
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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Nothing to fault
Can get an appointment. Carol the nurse practitioner is brilliant, communicates properly. Nothing to fault really.
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Anonymous User - Collected By Engagement Team

4 out of 5 stars

Nice nurse, accessibility issues
The doors in and out are too heavy and impossible to open on crutches. In the disabled toilet the toilet paper dispenser is at the wrong height and the lock and handle is very difficult to use with arthritic hands. There is no choices for home visits for vulnerable people. The nurse was nice.
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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Brilliant
Brilliant, very proactive, give advice and keep an eye on me. No complaints, can get phone calls and appointments.
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Anonymous User - Collected By Engagement Team

5 out of 5 stars

They will always try and see you if you need it.
They will always try and see you if you need it and they can. I find the staff very helpful. I have no complaints about the surgery.