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Burgh Road - Aylsham

Burgh Road - Aylsham

Provider: Mydentist
Address: Burgh Road, Aylsham, Norwich, Norfolk, NR116AJ

Reviews Summary

3 out of 5 stars

Based on 3 reviews

Review data

5 star reviews

33%

4 star reviews

0%

3 star reviews

0%

2 star reviews

33%

1 star reviews

33%

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Recent reviews

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Anonymous User - Collected By Engagement Team

April 24, 2024

5 out of 5 stars

I was very impressed
I went for a check-up recently, and they saw that I needed a filling and were able to do it the same day. Whenever I call up I can get an appointment the same day or next day.
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Anonymous User

February 1, 2023

1 out of 5 stars

Badly fitting denture patronising attitude
I was seen by the dentist in November 22 for an assessment and fitting of a lower jaw denture Unfortunately when I came back in for the first fitting,? it was extremely uncomfortable sitting on my lower gum and caused several ulcers to develop under the denture in the few days I was wearing it I came back into see the dentist again and they shaved off some rough edges on the inside of the denture, however this did not resolve the problem , as within a few minutes of trying to wear it , my gum un ... derneath the denture was sore I did not like the attitude of the dentist towards me during the several visits I made to them and do not take kindly to being called “A good girl “ for sitting back in the chair This is a patronising and offensive way to communicate with a patient whatever their age and is unacceptable As a chartered physiotherapist who worked all my career in the NHS I would never have addressed any of my patients in such a fashion I was then offered a full refund for the cost of the denture, however I initially declined the refund, as I wanted a bit more time to see if the denture might bed in a bit more over the Xmas holiday I am not someone who gives up easily However despite my trying very hard over the next 2 weeks to wear the denture, it was obvious it was never going to fit on my gum I therefore returned after Xmas with the denture and received a full refund for the cost less the NHS treatment fee I will not be seeing this dentist again and will be requesting that I am transferred to the new dentist who has joined the practice They have seen several of my friends and they are extremely happy with the service
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Anonymous User - Collected By Engagement Team

August 24, 2020

2 out of 5 stars

Cancelled appointments
I have had several appointments cancelled by the practice before the pandemic started. I was not given a reason for the cancellation and I was not offered the opportunity to rebook. I had to telephone at a later date to try and rebook the appointment.