Reviews Summary

1 out of 5 stars

Based on 151 reviews

Review data

5 star reviews

2%

4 star reviews

2%

3 star reviews

10%

2 star reviews

4%

1 star reviews

82%

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Recent reviews

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Anonymous User - Collected By Engagement Team

December 9, 2024

2 out of 5 stars

My daughter can't get an NHS dentist.
My daughter can't get an NHS dentist. She had to get her tooth removed because she couldn't get a cavity filled. She's only 24.
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Anonymous User - Collected By Engagement Team

December 9, 2024

1 out of 5 stars

I can't seem to get an NHS dentist.
I can't seem to get an NHS dentist. My caps are gone. My gums are in pain. I can't smile at anyone. I might have to use my PIP to see if I can get treatment through that. I tried using 111 but they only have two bookings a day.
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Anonymous User - Collected By Engagement Team

December 9, 2024

1 out of 5 stars

I haven't got an NHS dentist
I haven't got an NHS dentist. There's no emergency appointments. My husband is in agony. The phone numbers are all unavailable. Since lockdown it's been bad.
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Anonymous User - Collected By Engagement Team

December 9, 2024

1 out of 5 stars

We can't see a dentist.
We can't see a dentist so had to get an emergency appointment for my husband. My dentist turned private after COVID.
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Anonymous User

June 19, 2024

1 out of 5 stars

Can't find a dentist
I was taken off my NHS dentist list after COVID as they said I missed an appointment and now I cannot find a NHS dentist anywhere.
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Anonymous User

June 19, 2024

1 out of 5 stars

Been trying to get a NHS dentist for 3 years
I have been trying to get a NHS dentist for myself for 3 years and can not get on anyone's lists. I have managed to get my daughter in a dentist in Brundall but they will not take on adults as NHS patients only as private which I can just not afford.

I have a problem with my tooth but I am not in pain so no one will treat me. I am willing to travel as I have to with my daughter but still can not find anywhere.
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Anonymous User

June 19, 2024

1 out of 5 stars

Can't afford to get my teeth fixed
I was with a dentist on Earlham road but got removed as they stopped doing NHS patients, I have ended up at a private dentist in Sprowston but the treatment is going to cost over £400 which I do not have and can't afford so I am going to have to cancel it which is just going to make it worse. I have been on the phone for weeks trying to find a NHS dentist, 111 keep giving me numbers to try but no one will take me on.
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Anonymous User - Collected By Engagement Team

May 14, 2024

1 out of 5 stars

No dentists available
I can't get a dentist. I knocked my front teeth out but I can't find anyone. There isn't anywhere for emergency drop ins like there used to be at the siskin centre.
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Anonymous User - Collected By Engagement Team

May 14, 2024

1 out of 5 stars

Can't find a dentist
My dentist went private. I need a new plate fitted but I cant find anywhere to get one. Mine doesn't fit me anymore and I find it hard to eat properly. If something happens to it I wont feel confident to leave the house.
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Anonymous User

January 2, 2024

1 out of 5 stars

0 NHS dentists within miles of county
You simply cannot access dental care in Norfolk on the NHS as a new adult patient. Full stop.

The nearest accepting dental practice for me is actually somewhere in Essex, who cannot even guarantee me treatment. I have been unable to access dental care in six years, even in an emergency where an infection affected my entire face to the point of being unable to sleep or eat for multiple days at all.

Attending hospital resulted in a "magic code" that I was assured would enable me access with "a
... ny NHS dentist as an emergency", however the single practice within 70 miles that said anything but a flat no to this was Norwich Community, whose single NHS dentist was allegedly on holiday every time I called for weeks. I was refused any care at all for this infection beyond specifically life-saving care and was forced into unnecessary pain that kept me bedridden for 3-4 weeks being refused care by anyone at all.

Simply disgraceful. Nobody I know who lives in Norfolk who is under the age of 40 and lived here since childhood has an NHS dentist and private care is astonishingly expensive and still extremely difficult to register for even in an emergency.

Frankly, the state of things here is horrifying, disgusting, and truly, truly shameful. I genuinely don't believe I will ever be able to access dental care again so long as I live here.