Reviews Summary

4 out of 5 stars

Based on 875 reviews

Review data

5 star reviews

57%

4 star reviews

21%

3 star reviews

7%

2 star reviews

4%

1 star reviews

11%

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Recent reviews

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Dale Thurston

July 13, 2025

1 out of 5 stars

I was suffering from depression and anxiety and having suicidal though
I went to a&e 3 times because l was suffering from anxiety and depression and having suicidal thoughts 111 sent me there because of my safety each time they gave me a quick chat and showed me to the hospital entrance on the last occasion they just asked if I had the money to get home. But where do I go when I need help
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Anonymous User

July 2, 2025

1 out of 5 stars

Cancelled clinics
Such a shame that my Gynae Out Patient appointment keeps getting cancelled. It should have been Feb, then May, then November.

My GP wrote to them asking for me to be seen and they replied ‘we are prioritising surgery so all clinics are cancelled’.

I also discovered that the consultant I should have seen was unable as he was at a conference in Las Vegas!
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Anonymous User

July 2, 2025

5 out of 5 stars

Down to earth and positive
I had a call back three days after a routine mammogram because a lump had been found which I hadn't felt and had no symptoms from. I had a lumpectomy and radiotherapy and the hospital was fantastic.

They caught it early so I just need tablets and yearly check-ups now. They were really down to earth and positive which is what you need.

I also used the Starthrowers charity in Wymondham and they were brilliant too - I spoke to a counsellor and had some reflexology.
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Anonymous User

July 2, 2025

3 out of 5 stars

Uncertainty about results
I had a scan in April to check whether there had been any growth on the nodes they're monitoring and I haven't got an appointment until July. I'd like to think that the fact they haven't contacted me means nothing has been found but I can't be sure and that feels stressful.

I've had scans before and waited a while to see the consultant to be told there had been growth but I wasn't told this so it is worrying. I've also had to chase up scans which should happen every six months, although this t
... ime it was booked in without me chasing.

The Big C Centre has been wonderful.
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Anonymous User - Collected By Engagement Team

July 2, 2025

4 out of 5 stars

More info about follow-ups would be helpful
They are wonderful in the eye clinic, I was treated really well however I'd suggest adding in what the process is with follow-up appointments onto the information sheet you're given. I had a biopsy and wasn't given a follow-up appointment so I called in to see what was happening and was told that as it was clear an appointment wouldn't be offered.

This was fine but if I'd have known that then I wouldn't have worried about not having an appointment.
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Anonymous User - Collected By Engagement Team

June 18, 2025

5 out of 5 stars

Very good service
I went to A & E and I thought the service was very good. I was dealt with quickly and given an appointment to return the next day for an operation.
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Anonymous User

June 16, 2025

5 out of 5 stars

Splendid
General care has been splendid. Staff are great.
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Anonymous User - Collected By Engagement Team

June 16, 2025

2 out of 5 stars

Long wait and too crowded
Had a long wait in A&E, it was too crowded and understaffed. The ward was very loud.
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Anonymous User - Collected By Engagement Team

June 12, 2025

5 out of 5 stars

Well looked after
I was taken to A&E via an ambulance as they thought I was having a stroke. I was well checked over and well looked after.
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Anonymous User - Collected By Engagement Team

June 12, 2025

5 out of 5 stars

So lucky to have it
I have used the eye clinic for multiple eye conditions and found it excellent. The service is so good and all the staff are very good. They even found my husband in the cafe (which is great) to update him because it was taking longer then they said it should of.