Norfolk And Norwich University Hospital NHS Foundation Trust
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Reviews Summary
4 out of 5 stars
Based on 1031 reviews
Review data
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5 star reviews
- 56%
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4 star reviews
- 21%
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3 star reviews
- 8%
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2 star reviews
- 4%
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1 star reviews
- 11%
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Recent reviews
... tricularly the Consultant.
Kind regards, Donald Rogers
Department: Dermatology
The most uncomfortable experience in dermatology. The doctor didn't introduce himself, spoke to me like I was stupid and dismissed my concerns. He also spent long periods just staring at me after I spoke making me feel very uncomfortable and looked down on. I got no answers, just dismissed and made to feel like I was wasting his time. Horrible.
I arrived at the hospital having been referred by my Dr, I arrived at 17:00, having been told over the next 8 hours of waiting that I was next and that the surgeon then got called to surgery the next excuse was he was doing ward rounds, this is disgusting, I have an hours drive home and then will need to be up in 5 hrs time for work, if I leave then I am discharging myself and will need to see my GP again, all this and an extortionate parking fee 🤬
Department: Accident And Emergency Services
... ugh very very busy Surely if a hospital has a closing time of 7.45 they should see patients until that time. They need to show more compassion especially when young children injured and desperate for help
... y of contacting them. I feel that services think that I am disposable now that I'm over 80.
Department: Pharmacy
It was amazingly quick today. My husband's oncology nurse told me to come and pick up after 11am and it was ready. The person was very helpful and told me about the side-effects of the medicine. I'll give them four stars as nobody's perfect.
Department: Pharmacy
They're polite but not overly quick. The waiting room is very small for the size of the hospital, and compared to other hospital pharmacies. I'm also not convinced it works to have one pharmacy serving both inpatients and outpatients.
I actually came a few days ago and was told it would be 45 minutes which you know really means at least an hour. I chose to leave and come back today, and it took about 10 minutes.
Department: Pharmacy
The first couple of times during last year I was told the wait would be about 30-35 minutes, and I've been told the same today. It's understandable given the number of prescriptions they have to deal with. The items have mostly been correct although one time the amount wasn't right but I noticed on the day and they changed it. The staff have been friendly and helpful.
Department: Pharmacy
... k holidays, would have meant I'd not get it until New Year's Eve.
Department: Pharmacy
The prescription hasn't come down yet from the consultant I saw in a clinic this morning but they're going to keep checking their screens and let me know when it comes in. I was here two weeks ago and it was ready in two minutes. I wasn't expecting that, I hardly had time to sit down!