Reviews Summary

4 out of 5 stars

Based on 101 reviews

Review data

5 star reviews

35%

4 star reviews

30%

3 star reviews

11%

2 star reviews

2%

1 star reviews

23%

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Recent reviews

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Anonymous User - Collected By Engagement Team

September 8, 2025

4 out of 5 stars

I'm very happy
It's very good. I saw one of the nurses and she was absolutely superb. She listened and asked me "what do I want". I've been lucky. I'm very happy.
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Anonymous User - Collected By Engagement Team

September 2, 2025

4 out of 5 stars

It's been fine
It's been helpful. I've been satisfied. I come for the odd blood test. I get in straight away. It's been fine.
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Anonymous User - Collected By Engagement Team

September 2, 2025

4 out of 5 stars

The nurses are okay but they need more doctors!
It's fine. You can see different people each time. You can't get a doctor. The nurses are okay but they need more doctors!
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Anonymous User - Collected By Engagement Team

September 2, 2025

5 out of 5 stars

Brilliant
I think it's good. Brilliant. Today has been brilliant. I needed a bit of an emergency appointment and they've sorted me out. A few years ago it was not so good but it's much improved. I can't fault it.
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Anonymous User - Collected By Engagement Team

September 2, 2025

5 out of 5 stars

I can't speak highly enough of them
I love it here. I am ex-military and they've been absolutely brilliant. The staff are great. I can't speak highly enough of them. I've started a little job here, cleaning but I'm also a patient. All the staff, all the managers, they are all wonderful.
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Anonymous User - Collected By Engagement Team

September 2, 2025

5 out of 5 stars

It's fine in general
It's fine in general. I hardly ever come here. The only thing is, you can't always get an appointment; you have to go through triage.
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Anonymous User - Collected By Engagement Team

September 2, 2025

3 out of 5 stars

There are just a few little niggles
I collect regular pills and that works okay, but it's getting an appointment that's the bugbear. How does the queue on the phone get so long? But overall I'm happy, once you get to see someone. There are just a few little niggles but overall I'm quite happy.
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Anonymous User - Collected By Engagement Team

September 2, 2025

4 out of 5 stars

They are always pleasant
It's been fine. It's been easy because if I have needed to see the doctor or nurse, they are quite accommodating. They are always pleasant. This was my preference when I moved back here a couple of years ago.
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Anonymous User - Collected By Engagement Team

September 2, 2025

4 out of 5 stars

The care is fine
It's alright. It's good. No problems. It's just generally alright. The care is fine. There is one improvement I'd like to see. I need a chair that is a little higher up, for those of us who can't get up so easily.
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Anonymous User - Collected By Engagement Team

September 2, 2025

4 out of 5 stars

You can't see a doctor face to face
It's been okay. My main gripe is that you can't see a doctor face to face. The nurses are brilliant, no complaints there. The communication isn't great. It's just too difficult to phone in. The telephone system isn't something we use, it's very unfriendly.