Reviews Summary

4 out of 5 stars

Based on 101 reviews

Review data

5 star reviews

45%

4 star reviews

29%

3 star reviews

9%

2 star reviews

10%

1 star reviews

8%

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Recent reviews

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Anonymous User - Collected By Engagement Team

October 9, 2025

4 out of 5 stars

They go above and beyond
I'm a first time mum. The reception are so lovely. The only issue is wait time on the phone. But when I do speak to someone they are so lovely. They go above and beyond. I got a next day appointment this time. I feel like this surgery is my first point of call when I need something.
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Anonymous User - Collected By Engagement Team

October 9, 2025

4 out of 5 stars

I can't complain
They are very efficient. The appointment was finished early. I can't complain.
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Anonymous User - Collected By Engagement Team

October 9, 2025

3 out of 5 stars

It's a bit up and down
It's a bit up and down. I was prescribed eye drops from the the hospital and it took too long to pick them up here. It was stressful for me and I was worried that my eyes would get worse. I wish I could have the same doctor each time. But they are caring and they give you their time.
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Anonymous User - Collected By Engagement Team

October 9, 2025

4 out of 5 stars

It's very good
It's very good. no problems. Normally they see you on time. They are quite pleasant. They are helpful and informative.
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Anonymous User - Collected By Engagement Team

October 9, 2025

5 out of 5 stars

They are very good
They are very good. I've seen the physio; very helpful and efficient. I came for my jabs and it was very well organised. The physio today was very good and very helpful.
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Anonymous User - Collected By Engagement Team

October 9, 2025

5 out of 5 stars

I always get a good service from here
It's been fine. I lost my prescription but it was no problem to pick it up tomorrow afternoon. I always get a good service from here. I can't complain.
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Anonymous User - Collected By Engagement Team

October 9, 2025

2 out of 5 stars

To say we are happy with the surgery would be incorrect.
My wife and I moved here and were automatically given our repeat prescription which we thought was a little bit unusual. Out of the blue I received a phone call from the pharmacist to tell me that my cholesterol was high and that I was to be prescribed statins, which I did not want. After a blood test it was decided that this was not the case. I don't feel listened to as a patient. To say we are happy with the surgery would be incorrect.
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Anonymous User - Collected By Engagement Team

October 9, 2025

4 out of 5 stars

The nursing team are astonishingly good
This surgery now is functioning really well. I much prefer to get on the phone than fill in a form. My experience is of a very well run practice. I have found the doctors particularly thoughtful here. The doctors who are in training here are very conscientious as they don't want to make a mistake. My concern is that we need many more doctors. Everyone here gives their best. The nursing team are astonishingly good.
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Anonymous User - Collected By Engagement Team

October 9, 2025

4 out of 5 stars

In general I'm very satisfied
It's generally okay but today I'm a bit frustrated because the dispensary is closed for two hours. But in general I'm very satisfied. They are normally very good.
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Anonymous User - Collected By Engagement Team

October 9, 2025

5 out of 5 stars

I have no concerns here
I have no problems at all here and I've been with the surgery for over 34 years now! I've never been misdiagnosed or anything like that. I have no concerns here. I come whenever I need to. I've had nice doctors. It's what I expect it to be as a doctors surgery. I don't think they lack in anything.