St Clements Surgery

It's a good surgery. One of the receptionists in particular is so lovely.

I've had no issues getting to see a doctor in recent years. Nothing bad to say.

The doctors have always been very thorough and open to questions, which is useful. They're thorough, helpful and pleasant.

No bother and no stress.

I'm happy with it here. I'm being seen when I ask, I have my favorite doctors and I can see them most of the time.

They've been good to me. I won't move because I want to stay with the surgery, i've been a patient here for 24 years.

I think it's all okay. I've always had a good experience here.

The only thing I don't really like is having to tell the receptionist about my condition, I think it should be more private between you and the doctor. You can always get an appointment the same day if you need it.

The staff are always very pleasant. The nurse I saw today, Simon is great, he really listens.

I can also collect my medication up here which is very convenient.

Getting an appointment here is so easy and they are so good. The staff are so obliging and seem to understand the patients, that's my experience.

It's very good. You get an appointment on the same day as long as you call in at 8am.

The new automated telephone system is better as you are now told where you are in the queue and you don't have to keep calling back. Also, you always get an appointment.

The staff are very caring in how they speak to you, the tone of voice is good. During the consultation with the doctor they have time for you.

They listen to you and you don't feel rushed. Sometimes you wait a bit in the waiting room but ... I don't mind as I know when it's my turn I will be given the time I need.

If the surgery has training days they are well advertised in advance and it's not a sudden surprise.

I have been coming here 2 years and they are so much better, quicker and more efficient than my previous surgery. I can always get an appointment on the day and it's face to face.

They seem to be very thorough, they take time for you which means you get the care you need. They also very good with young children and always squeeze them in.

It's also very useful to have the dispensary on site. We would recommend the surgery to others.

It's a wonderful service. They are really great and very helpful. They do listen to what you say and react accordingly. I can usually get an appointment when I need one and I think they are great.

They are very good at dealing with something specific and it is dealt with really well. I do think there is something missing, as it would be good to have an overall generic look at things sometimes. However they have been great, they are very good.

The staff are so good and it's easy to get an appointment. The reception team is good.