Reviews Summary

4 out of 5 stars

Based on 66 reviews

Review data

5 star reviews

45%

4 star reviews

26%

3 star reviews

6%

2 star reviews

3%

1 star reviews

20%

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Recent reviews

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Excellent!
Very good. Excellent! They're always very efficient. I have a medication review over the phone. I'm okay with that. They're maybe not quite as good as they used to be, I had my reviews in person before Covid. But they're very good.
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Anonymous User - Collected By Engagement Team

5 out of 5 stars

I think we're lucky
I think we're lucky that it operates as well as it does. You summarise online and and a doctor calls back the next day, or in an emergency they ask if you can come in the same day.
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Anonymous User - Collected By Engagement Team

4 out of 5 stars

They've been good
It's been fine. I can usually get an appointment when I want one. If we can't see a doctor we see a nurse practitioner. They've been good. They usually phone if they want to see us. My prescription isn't always ready like it used to be.
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Anonymous User - Collected By Engagement Team

3 out of 5 stars

We're grateful
The dispensary are a bit of a nightmare. Things aren't always ready. I think a lot of it is their new system. The surgery is really good for my mum. They keep her going. At the end of the day we're grateful.
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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Fantastic!
Fantastic! The welcome, the receptionists... It's a bit difficult to get in on the phone but I mostly just walk round to get an appointment.
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Anonymous User - Collected By Engagement Team

3 out of 5 stars

It's better some days than others
It's better some days than others; depends on the receptionist. The care I get is okay. I don't think anything will change any time soon.
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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Five plus!
They're good. The doctors are alright. No complaints at all. Reception are really helpful. I came in this morning and got what I needed. What more can you ask? I'll give it a five plus!
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Anonymous User - Collected By Engagement Team

4 out of 5 stars

They've been very good
I've had visits with the Wellbeing team and they've been very good. More than satisfactory for me!
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Anonymous User - Collected By Engagement Team

2 out of 5 stars

I avoid the place if I can
It's okay. I avoid the place if I can. I sometimes feel fobbed off by doctors.
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Anonymous User - Collected By Engagement Team

4 out of 5 stars

They've always taken me seriously
They've always been extremely good. They've always taken me seriously, whenever I've needed them. My mum was dealt with very compassionately.