The Coastal Partnership

I've been with them for 56 years and now I feel like I'm bottom of the list because I'm old. A prescribing nurse told me "you're not 20 anymore" when I wanted a doctor to look at my neck pain. I've given up. Chris from there did help me get my Blue Badge though as it had been refused.

It's a very good surgery. You can nearly always get an appointment and they've accommodated my request to see the same doctor each time. The receptionists are great, particularly Hope, she's a lovely lady who comes out from behind the desk to see us. Doctor Samuel is also lovely. They're all very nice!

They're good. It's not what you know, it's who you know! They look after me.

They're very good, I can actually get an appointment!

At the moment they're very good but I am concerned about pressure from all the new houses. I've been able to see a doctor when I need to. It's the usual 8am scramble but I think they're changing that.

I am new to the area so have only had one appointment but registration was simple and went well. The Dr I saw was very good and helpful and ended up sending me to hospital in an ambulance.

I don't struggle in getting an appointment here at all and if I need to get one for my daughter it is normally on the same day. The staff are really good and helpful, the reception team are lovely.

It's brilliant! I've been there a long while. Most of the time, when I want to see someone, I can. The care is fine.

It's really hard to get an appointment, especially for my daughter. It's really hard to get in.

Even for a pill check I have to wait six weeks. Prescriptions are slow.

The communication isn't great. When we have gone in, they're all lovely and friendly.

Lovely staff. It's getting in that's the issue.

I feel like the support is really there for both myself and my baby. We've lived here six years and I've always had a positive experience. We get quick responses from the online forms.