The Coastal Partnership

I've just had a very good experience with the nurse practitioner - very helpful, friendly and approachable. She was very professional and lovely.

I've been to see the nurse today and it was brilliant. Fiona and Anne have always been really good. They always seem to do their best. I find it OK to make appointments.

I haven't had any problems. I know everyone struggles with appointments but there's a lot more people in the area. Sometimes when they call patients they only let it ring two or three times then hang up. I know my neighbour can't get to the phone in that time and I'm sure other older people would struggle too. Or even for people without mobility issues, they might be in the middle of something or trying to find their phone, so I think they should leave it ringing a bit longer. However the attitu ... de of all staff I've dealt with has been really good.

It's a great surgery. I'm seeing Mia the physician assistant and she's absolutely marvellous. She looks into everything and follows it up - very good. You hear so much about people saying they can't see a doctor but if you ring up at 8am it works alright to get an appointment that day.

They're brilliant. They seem very confident in what they do. I know you wait but that's how it works and they see you as soon as they can. They're very good at trying to fit my husband in too who has dementia. All in all, very good.

They're very good. They're quite personable, particularly on reception. It's pleasant talking to them on the phone, it's not stressful.

I think they're pretty good. It's a bit of a struggle to get appointments, you phone at 8am and get in a queue. They could do with a bit more continuity of doctors but I can ask to see particular ones and they accommodate me if they can. Given the size of the practice and the people here, it would be good if they opened on the weekend too, else you have to go to the Walk-In Centre. Generally I am happy and the dispensary staff are helpful. The whole system itself is a bit dodgy at the moment. Th ... e frontline care is clinging on.

They're really good. If you've got a problem you can just pop in and it's sorted. They genuinely work with you, you don't feel like you're putting them out. It's the receptionists who make the difference. I had a text about an appointment but there was no time on it and online showed no appointment at all so I came in, they've looked it up in no time and told me it's for tomorrow. The doctors are good too. It wasn't that good a year ago and I don't know what they've changed, but they've changed ... something and it's really good now.

I like it. I feel I can always get an appointment, the doctors are always helpful and the nurses are always kind.

It was good today, it always is. All the doctors explain things to you so you can understand.