The Coastal Partnership

I am new to the area so have only had one appointment but registration was simple and went well. The Dr I saw was very good and helpful and ended up sending me to hospital in an ambulance.

I don't struggle in getting an appointment here at all and if I need to get one for my daughter it is normally on the same day. The staff are really good and helpful, the reception team are lovely.

It's really hard to get an appointment, especially for my daughter. It's really hard to get in.

Even for a pill check I have to wait six weeks. Prescriptions are slow.

The communication isn't great. When we have gone in, they're all lovely and friendly.

Lovely staff. It's getting in that's the issue.

It's brilliant! I've been there a long while. Most of the time, when I want to see someone, I can. The care is fine.

They're fantastic at prioritising children. It's trickier to get an adult appointment though.

They're good at telling you about vaccines for your child. Sometimes I feel like the GPs aren't aware of specialist services.

I was given advice from the hospital's maternity department about where to get extra support for the diabetes I got during pregnancy and the GP hadn't heard of these services.

I feel like the support is really there for both myself and my baby. We've lived here six years and I've always had a positive experience. We get quick responses from the online forms.

I have not had to use the surgery much since registering, but anytime I need a GP appointment, I can obtain one in a reasonable timeframe. The doctor I saw recently (Dr Ihouma) was very caring during a difficult time.

The online forms work well for me as prevents me needing to wait on the phone lines for simple queries. It would be good to have access to on-the-day appointments via the online form but appreciate logistically this is likely difficult.

The reception and admin teams seems to wo ... rk efficiently and I always receive a prompt reply from my online queries. I also appreciate the option of early morning blood test appointments as I work during usual surgery opening hours and this prevents the need for time off.

Thank you for your hard work during a known difficult time in the NHS.

Today was a very good appointment. I was dealt with efficiently and the doctor was really nice.

I'm happy with how it was handled. I was called for the appointment after a blood test.

I never have to wait too long, I'm surprised how quickly you can get an appointment. My repeat prescription is also dealt with efficiently.

I'm here for the first time, the nurse explained everything well and smiled all the time.

They're great. Like everywhere, it's a few weeks out for an appointment but that's the general situation. You don't tend to get the same doctor, it's nice to see the same one but the doctors I have seen have been great - they listen. I don't really have any complaints.