Trinity And Bowthorpe Medical Practice

To try and see a doctor I'd give it a 1, it's impossible to get an appointment. I see a nurse once a year for blood tests and my asthma. You have to fill a form in at the desk, but I don't really get it, it's hard. i did it once and got home and they called to tell me I had done it wrong so I couldn't get an appointment. I don't know the last time I saw the doctor. The wait times aren't too bad on the telephone. There are some nice receptionists, some not.

I can never get an appointment and the doctors don't listen to me. I'm not getting the care I need. The hospital has written to the surgery over 2 weeks ago to let them know about some medication I need and I still haven't got it.

They are very good, fast and efficient. I am very happy with the system here. They are also very kind.

Always five out of five. They are friendly and professional. Booking an appointment online or by phone is good. They are always very good.

I have an appointment time and date written on a card that they gave me. It does not indicate it is a telephone appointment so I have just turned up to be seen in person. I have just been told by the receptionist that they will call me so I'm now going back home and just hope they call. It used to be perfect here.

Don't often come, maybe haven't been for a year. It was a good appointment, they gave adequate time to listen to my concerns, and referred me for various tests. Very professional and Very engaged.

Been using here for 15 years and they're lovely here. They always look after me. Very easy to get an appointment, they don't keep me waiting.

On the whole very happy. When needed I have been able to get appointments. Not a 5 due to some communication issues with a particular GP. Every other member of staff is lovely.

We arrived 20 minutes late for the appointment and they saw us anyway. We had the wrong time on our calendar but they were so kind. They were kind enough to see us.

2 stars is generous. I have always been healthy but moved here as documents had been lost. The first time I came for an appointment here I had a lump not knowing what it was, the doctor laughed at me and said "that's a cancerous lump right there". I don't like coming back here now, it was pretty disgusting. I would rather go to the hospital than here and I hate the hospital. It's bang out of order. Since then I have only been using the surgery to order repeat prescriptions.