Healthwatch Norfolk

Uea Dental Practice

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Reviews Summary

3 out of 5 stars

Based on 5 reviews

Review data

5 star reviews

20%

4 star reviews

20%

3 star reviews

0%

2 star reviews

20%

1 star reviews

40%

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Recent reviews

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Anonymous User

February 9, 2024

4 out of 5 stars

Have been looked after since 1979
Now see dentist annually, and have no significant problems with my teeth
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Anonymous User - Collected By Engagement Team

June 15, 2022

1 out of 5 stars

Impossible to register
It is impossible to register to see a dentist here. I have had to go private and being a student I really cannot afford it.
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Anonymous User - Collected By Engagement Team

June 15, 2022

5 out of 5 stars

Top notch, brilliant.
Brilliant booking experience by telephone. Also they send reminders by text. It is top notch, brilliant.
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Anonymous User - Collected By Engagement Team

March 30, 2022

1 out of 5 stars

Just took me off the list
I have just been taking off the NHS list with no warning. I had appointments cancelled due to Covid or lack of dentist and they have told me as I have not been for 6 months I have been taken off the book.

At the moment I should be receiving free dental care due to being pregnant and having a baby. Ended up going to my doctor as I have been in pain and they referred me to other dentists but they all refused to see me, I just don't know where to turn.

My husband has ended up driving to Notting ... ham to see a dentist.
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Anonymous User

May 6, 2021

2 out of 5 stars

No dentists currently working at the practice
It is not possible to book an appointment or be added to a waiting list at present, as there are no dentists currently working at the practice. There does not seem to be any management of patients waiting for appointments so when a new dentist becomes available, patients will be seen on a first come first serve basis according to when they phone up which does not seem like a fair system.

The dentist who is currently shielding still has no known return date. There is a very high turnover of den ... tists meaning you very rarely see the same dentist twice.

The dental nurses are very friendly and accommodating however.