Uea Medical Centre

I can easily get appointments there using the app. There's a standard wait time of two weeks, I would rate the surgery 4 overall. They won't perform blood tests to monitor me in relation to my private HRT prescription though so for that I'd give them 1 star.

I want to say thank you. With the NHS at breaking point, this practice still goes the extra mile.

Reception, nurses, HCAs, work as a team for patient need. Special thanks to Dr Francis.

She listens, explores with you best solutions, works out tricky medical situations and most of all, treats you as a person. I would be a lot more ill and not having as much co-ordinated care without her.

Great work under extreme NHS pressures.

I have had a good experience with most of the doctors here. I have never had to wait too long in reception for my appointment. Sometimes reception can seem understaffed but they are always very helpful, friendly and understanding.

I have attended 7 surgeries in my lifetime and this one is the best by far. The doctors have gone over and above for me and my daughter.

I have even had a doctor call me back in his lunch break while eating as he didn't not want to run out of time. My daughter has had amazing support and the doctor has even written to the school.

This surgery came recommended to me by a friend who is a nurse and uses this surgery.

The Doctors are friendly and they take me seriously. I do struggle with phone appointments and find them very stressful.

They rarely phone on time and then you can be out of signal or in a lecture when they do call. Also as with a lot of students here English is not my first langue so over the phone I can struggle to understand what is being said.

I like the way you get a text to remind you of your appointments and there is options to cancel or change in that text.

I have always had a good experience at this surgery with the doctors, nurses and receptionists. I am not so keen when I have a call from a doctor.

Definitely five stars. It is clean, tidy, on time. Everything is perfect they work really hard. Excellent very nice when you make an appointment.

I called and was able to book on the day. I can't think of anything negative. They are child friendly and put put my daughter at ease during today's appointment.

It has been good. If you get nervous before an appointment they are good at calming you down. For one difficult appointment I was able to bring my partner which helped a lot.

The surgery sessions can run a bit late. You can wait 3 weeks for a routine appointment. There is not a long wait on the phone when you call to make the appointment though. Overall they are very helpful and the general experience is good. It is nice and peaceful in the building.