Vida Healthcare

Dr Shaikh always listens and supports. The staff are all very caring

I have had a really super experience today. I saw the nurse for an annual review and they were so lovely and helpful.

Things were explained well and it felt like I was talking to a friend. The one thing I would say though is, I just wish you could see a doctor face to face.

I find phone calls a bit off putting. I find it easier to ask questions face to face.

It is good overall but getting an appointment can be a problem. Sometimes I have practically given up.

However I have been seen today by the physio and been given some information which will hopefully be helpful. Recently I saw another member of staff for an appointment and it would have been helpful if they had said who they were and what they did.

I didn't know if they were a nurse, a doctor or someone else.

There are some really good staff. The tablet lady is really helpful. However it is inconvenient to have to call at 8 in the morning to get an appointment. It would be better if you could ring at anytime.

Decent staff and very helpful. I can get an appointment when I need one. I think it's a whole NHS problem but it is difficult to get a vaccine as you are restricted to where you can go.

I called this morning and got an appointment for today. I saw the physio and was very pleased with the advice I was given.

However sometimes it is less good as it can be difficult to get an appointment with a doctor. I don't think there are enough doctors for the number of people.

Generally I am pleased to get an appointment and I don't mind who it is with as long as they can help.

Getting a GP appointment is crazy difficult. The doctors are very good when you get to see them. Apart from getting an appointment they otherwise seem a very good surgery.

Recently I was seen straight away and then came back for an ECG on the same day. I was also referred to the hospital. It all seemed very efficient. I saw the physio today who has given me some exercises, they were good too.

Generally I am very happy here and the surgery is very good. I can usually get an appointment but they do seem quite busy and you do have to wait sometimes.

They don't have enough GPs. Its usually difficult to get an appointment but today I did get one and was happy with the advice I was given. Overall though I don't think its that good. The staff are fine when you get here but getting the appointment is difficult.