Vida Healthcare

I don't like to go to the Gayton Road surgery, it always feels chaotic and busy and you don't feel like you are being treated as an individual. I suppose the treatment is okay, it's just the environment, I don't like it. I prefer to go to St Augustine's.

I give it five stars because they listen and don't judge. I had a nurse appointment today and it was a good experience as it always is. I have my regular checks here and it's very good. The only thing I find a bit difficult is having to manage appointments with work if I need to come for something unexpected. It can be difficult to get something that fits with work. If I can't get something here I use the GP front desk at the hospital.

The staff are friendly, helpful and polite and they put me at ease. I have not had any problems making an appointment everything runs smoothly with no problems. It's all very good, they're on the ball.

It's very good and very efficient. They are always helpful and you get good information.

I don't come to the surgery very often but it was very good today. I booked ahead for the clinic today, but it can sometimes be hard to get an appointment.

They were very helpful and explained everything to us well. It is always like this, it's good.

I can't quite give it 5 but it's more like 4.5 stars. I like the fact that it is a nice temperature in here today, it's reasonably quiet and the car park is much easier here than at Gayton Road. It is also easy for me to get here.
Today's experience was good. They were very informative and didn't make me feel pressured, they had time for me. The doctor was relaxed and this made me feel relaxed and at ease too.

They take time to explain everything so well. They told me today what happens with my condition and how the medication would work. They also talked about the risks. Everything was explained so well and they went over it twice to check I understood. They have also even written it down for me on a piece of paper so I can take the information home.

I have been for several visits and it's always alright. I came for a blood test today but I did have to see the doctor before I could get the blood test so it took about 2 weeks to get sorted. They are all very nice people and very kind kind to me.

Every time I have been, it is good. It was good today and I got what I hoped for. I have regular appointments once a month and it's easy to book as each time I come in they book the next month's appointment for me.