Wells Health Centre

The staff are welcoming, friendly and helpful. The appointment system works really well.

You don't have to wait any length of time. My recent visit was very well organised.

The doctor spent a lot of time chatting to us. You only have to wait a few days, and sometimes you can even get a same day appointment.

The only thing I would say negatively is that the posters on the wall could be more organised. The communication from the surgery is good.

You get messages on your phone for blood tes ... ts and things like that.

It's fine. I've always found it fine. Reception is always helpful. The doctors always explain things to us. But you never see the same doctor. They're brilliant but they can only do so much.

It's very good. They're always friendly and well organised. You can get appointments quite easily. The staff are friendly. It's possible to get appointments on their app but I normally telephone them. There aren't any downsides. I feel cared for. They're extremely efficient at checking up on me.

I can't think of a superlative good enough. It's brilliant. Exemplary. All the staff are friendly. If I have a sudden problem they get me in. Using the app is brilliant. Referrals from the hospital are brilliant. It's exemplary.

Good. Everything is good. The people are very helpful. I've never had any problems. The doctors are lovely; they always explain everything to you. Never had a problem here. The carpark is alright. They are usually on time.

The service has been pretty good but I feel it's becoming a part time service. Some of the doctors only seem to work one day a week.

Very good, very caring. They always try and fit you in if it's important. I've got no complaints. Very caring and very thorough.

Excellent. Incredibly quick time between phone call and appointment. They fit you in! They are very pleasant while they do it. There only seems to be one constant male doctor - there is no continuity. But they're all pleasant.

We're very pleased with the surgery. The staff are very kind. It's first class. It's personal. If they treat you well then things are always good.

It's fine with me. There are not enough doctors. The new doctor is brilliant. I was diagnosed straight away and got me sorted.