Wensum Valley Medical Practice

I had a blood test and ECG with an excellent nurse who was knowledgeable and friendly. My blood stopped flowing part-way through and she managed to get it going again to complete the test. My appointment was also on time.

It's not too bad. I ring them up and they see me if I need it. Sometimes I've had to wait quite a long time. I feel a bit overwhelmed sometimes when it's busy. The doctors are nice to me. They are understanding. There aren't any improvements that I can think of.

The surgery is good. You can get an appointment. If you ring them up you can have an appointment within two weeks. The doctor is really nice and I've seen a nurse there for other things.

My appointment today was running very late and the receptionist spoke to each person waiting for that doctor to apologise and give a rough idea of how long it would be. Much appreciated.

The tablets I'm on have been discontinued, I've almost ran out. The GP is helping, they rang the hospital to ask them about alternatives. There are some good GPs there. One or two that are good but others aren't so good. One shouted at me and I felt scared.

I saw John the nurse practitioner today and he examined the problem thoroughly, was empathic and explained the options well.

Everybody is friendly and helpful and tries to do their best. Adelaide street is my normal surgery but recently I have been sent here.

I can drive so it's not too bad to get here but it does add an extra bit of stress on getting here, but it's fine. The doctor I saw today was 100 out of 100, she is the best doctor I have seen in years.

She was very thorough, didn't rush me and has booked in a double appointment for next time. The people on reception are lovely and helpful, the one on today i ... s brilliant.

They always sort me out, I can get an appointment when I need one, I come down rather than phone. The staff are good, friendly and helpful and if they can do it for you they do.

They do well with the kids when you can get them in. but I phoned at 8.

01 and didn't get through till 8.57, I was 25 in the queue.

If it was an appointment for me I would have given up and not bothered. Everything was sorted for him today and they have even booked in a follow up appointment on Friday which is awesome.

The reception team are lovely when you come in.

I have never had any issues and I can't rate them highly enough for the care they gave my dad and brother. They always get the children in to be seen but sometimes it can be hard to get an appointment. It's good for me generally but sooner appointments would make it better.