Benjamin Court
Telephone:
Website: www.norfolkcommunityhealthandcare.nhs.uk/
Feedback
-
We need more sites like this
7th August 2023My husband was seriously ill in the Norfolk and Norwich Hospital with chest sepsis and was recommended for a place at Benjamin Court for rehabilitation. It took a while for him to be referred and we were concerned he could be sent anywhere in the country, and his physical and mental state was declining. Once he got referred to Benjamin Court, he had an excellent experience. After a couple of weeks there, he was able to return home. I am aware that frail and sick people are now being sent home to receive minimal home-care which means that some return to hospital within a week or two. This would not happen if a rehabilitation bed was available. We need more places like Benjamin Court.
Leave a provider response -
Benjamin Court must be retained
3rd August 2023I relied on Benjamin Court for my husband's care. He suffered from a fall initially and he then continually needed care at the Norfolk and Norwich University Hospital over several years. I was not happy with his care at the hospital medically and how he was looked after as a person. Once he was out of acute care and in Benjamin Court, it was so much better. It was lovely to visit him and the staff were kind. My own mental health improved as I knew he was in a safe environment. The staff were open with me and we became a team. My husband was still seriously ill but bed-bound at the start of his stay. They taught me how to manage his care when he returned home, ordered equipment that I could borrow, and worked with me on domiciliary visits as he improve and was well enough to discharge. Without Benjamin Court, no-one as seriously ill as him could have been discharged. One home visit a day could not achieve what Benjamin Court did with constant supervision, physio, and reablement. I think if places like this were not available, the death rate and cycle of readmittance to hospital would increase.
Leave a provider response -
Brilliant staff
8th January 2020I went there for leg ulcer treatment and dressing, they were always very helpful - brilliant staff. I was usually able to see the same couple of members of staff too
Leave a provider response -
A brilliant non-clinical environment
31st October 2018Brilliant facility, I wish my Mum could have spent more time here! It's a really homely, non-medical environment and a great place to receive care after a stay in hospital.
Leave a provider response -
My physio has been brilliant
21st April 2018I go every fortnight to either Benjamin Court or Kelling Hospital for physio following my operation. My physio has been brilliant. 3 months ago my arm wasn’t working and I was told it may never work again – he has been so supportive, understanding and easy to talk to.
Leave a provider response -
Needs more beds
30th October 2017It needs more beds and more doctors. If we shut more local hospitals like this, where will everyone go?
Leave a provider response -
Excellent
27th October 2017This service is excellent!
Leave a provider response