Blofield Surgery
Telephone: 01603712337
Website: www.blofieldsurgery.nhs.uk
Feedback
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Left in pain
25th January 2023I've had stomach issues for most of my life. I've been back and forth with doctors so many times. I moved to Little Plumstead in 2021 and heard great reviews about Blofield Surgery so was happy to register with them. I have been to them about my stomach numerous times and, although they have sent off tests etc on a couple of occasions, they have now left me in pain (with no answers) for 16 days. I done yet another e-consult form on Tuesday at 8am, heard back at 9am saying it would be reviewed the day after (???) It got reviewed and I have been told to wait 16 days for a face to face appointment. As much as this would be okay, it's not because the e-consult form I put in was because of how much pain I was in and so need help a bit sooner than 16 days, surely? I'm now at the point where I am seriously questioning going to my local A&E just to get one-off pain relief just to give myself a bit of a break, even if that means waiting another 15 days in more on and off unbearable pain that even water escalates (and the doctors know all of this).
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Telephone wait times
5th September 2022I have been using this GP practice now for over twenty years from a clinical perspective I cannot fault them polite informative and always helpful. However, since 2020 the ability to get to book an appointment is bordering on the absurd. 30 minutes plus wait times to to speak to reception same day appointment a non entity after 0900hrs routine appointments 8 weeks plus. Such a shame.
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Amazing
15th August 2022Everyone is amazing. I've only ever had one issue in the eight years I've been coming here and they resolved it quickly. I can't fault them.
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Wonderful
15th August 2022It's absolutely wonderful here. I've whizzed through my treatment. My physio referral went through very quickly. I've told several of my friends to join this practice!
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Helpful and Cheerful
15th August 2022I find everyone to be so helpful and cheerful. We used to live in the Midlands and we get dealt with better and quicker here. They've called to check up on my husband before. All very successful.
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Doctors Are Brilliant
15th August 2022I've been using this practice for over 40 years and I think it's great. They receptionists are good and the doctors are brilliant. I ring them first thing in the morning and sometimes have to wait about 30 minutes on the phone to get through. They are good at fitting patients in.
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Doctor Always Sees Me
15th August 2022The doctor always sees me when I ask to see her and will call when an appointment is ready. It's all ok.
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Great
15th August 2022The doctors are all very good. It's easy for me to get to. The receptionists are all great. I use the phone to make appointments and only have to wait 5-15 minutes.
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Very Helpful
15th August 2022My only complaint is that sometimes I can wait up to 45 minutes in the waiting room, but I am getting to see a doctor, so can't really complain! Everyone is very friendly and polite. They're very helpful.
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Very Impressed
15th August 2022They've been really good with my complex issues. I only joined the surgery a few weeks ago and have been impressed with how quickly they've got up to speed with my list of issues. They've been great. I was in the hospital recently and felt really well supported by the surgery after.
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