Drayton Surgery
Telephone: 01603 867532
Website: www.draytonmedical.nhs.uk/
Part of Drayton Medical Practice
Feedback
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Excellent care
23rd September 2019I don't come here often but my husband has had excellent care, the surgery were always there when we need - I've never been refused care. I would give them 10 out of 5 if I could!
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Always good
23rd September 2019I've been a patient here for 25 years and it's always been good
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Difficult getting appointment
23rd September 2019Getting an appointment can be difficult, not so much check ups for my diabetes but appointments with a GP. You almost have to ring when they open to try to get one
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Long wait but good care
23rd September 2019It's a good surgery once you get an appointment but this can be difficult. It can take around 20-25 minutes to get through on the phone - this seems to be at any time, not just if you need an emergency appointment. It's also really difficult to see your own doctor, up to 6 weeks wait for some.
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Diabetes mix-up
23rd September 2019I have type 1 diabetes but they had type 2 on my records, so I didn't have the correct checks. They are aware of it now but only because I realised after 2 years
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Caring
23rd September 2019Everything has always been great, everyone seems to care. The only frustration is not knowing which doctor you might be able to see - now we don't see the same doctor twice
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Good quality of care
23rd September 2019Very well-organised flu clinic - I got a text asking me to book my appointment and managed to get the time I wanted too. Quality of care is good even though I don't come here that often
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More difficult to get appointment than before
23rd September 2019Sometimes there are problems getting appointments but the quality of care is good. I've been here nearly 30 years, as the area has expanded it's been more difficult to get an appointment, and this is only going to get worse with the new houses being built - it seems there's now a shortage of doctors.
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Online prescriptions and wait times
23rd September 2019Online prescription ordering can be difficult - my prescription wasn't ready for me after I ordered it online 2 months in a row. I got it eventually but had to make a separate visit to the pharmacy. It's made me wonder whether it is even worth doing it online. Otherwise things are pretty good. However, when a doctor asks for you to come back and see them "in 2 weeks" it's impossible due to the wait times
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Top class!
23rd September 2019I come here regularly, in the past I have walked in without an appointment and been seen almost immediately. They're top class
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