Grimston Medical Centre
Telephone: 01485600341
Feedback
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Helpful, positive and kind
30th October 2023Very good. The receptionists are lovely, always helpful, positive and kind. Everyone's lovely. If it's urgent you get triaged which works well. The nurses are lovely and kind.
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Reply from Grimston Medical Centre
Thank you for your lovely review and kind comments about our team -
They're excellent.
30th October 2023We think they're excellent. You can always see someone when you need to, they're very caring and the admin team are good. It's one of the reasons we choose to stay living in the village.
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Reply from Grimston Medical Centre
Thank you for your lovely review. We are delighted that you are so happy with our service -
great!
30th October 2023They're great. I get what I want when I need it and the staff a nice.
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Reply from Grimston Medical Centre
Thank you for your kind words about our service and team. -
Very good
23rd October 2023They've looked after me for a long time. They're always friendly and I get everything I need here.
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Reply from Grimston Medical Centre
Thank you for leaving such a lovely review. -
Mixed but today was excellent
23rd October 2023My experience has been a bit mixed. The new doctor is very efficient but it can take a long time to get an appointment. The phone triage takes a while and sometimes you just want to see someone, the wait can be up to 2 weeks. Today was excellent care.
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Reply from Grimston Medical Centre
Thank you for your review. We are glad that we met your expectations on this occasion. -
Friendly
23rd October 2023It's very good here, they're very friendly and I know all the staff well.
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Reply from Grimston Medical Centre
Thank you for the fabulous review -
They have always been brilliant
19th October 2023They are very caring and have always been brilliant. I have never had any problems. The pharmacy here is good too, always very helpful. Sometimes with the surgery you have to wait your turn and you need to be realistic but they always deal with you in a really kind way.
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Reply from Grimston Medical Centre
Thank you very much for your review -
All so lovely and they do a good job
19th October 2023They are all so lovely and they do a good job. I understand the pressures they are under but they are still really good. If I ring I get an appointment and get seen or I speak to someone. There is always someone available. They do a good job.
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Reply from Grimston Medical Centre
Thank you so much for your kind words. We are pleased that our service has been good to you -
It's a good surgery
19th October 2023Everything is all good. It's a good surgery. However, it would help me and I am sure others too if they had some different opening hours. A Saturday morning slot or one late evening a week would be really helpful. At the moment it's difficult to fit routine appointments around work and school hours.
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Reply from Grimston Medical Centre
Thank you for your review -
It's just brilliant
19th October 2023It's brilliant. How the staff welcome you into the surgery is nice. I have been coming here for 14 years and they have always treated me well. I can always get an appointment when I need one, it's just brilliant.
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Reply from Grimston Medical Centre
Thank you for leaving such a lovely review