Mydentist - Upper Goat Lane - Norwich

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• closing down

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  Submitted by Chris 28th October 2022

  Letters received this morning from My Dentist, Upper Goat Lane, Norwich, informing my wife, son and myself that the practice is closing down at the end of December this year (2022) We are now without a dentist and cast adrift.

  
  
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• Really happy with treatment

  5

      

  Submitted by Anonymous 11th January 2019

  I've been going to this dentist for 10 years, and I've always been really happy with the treatment. It always works well for me.

  
  
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• Cancelled my appointment

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  Submitted by Anonymous 20th December 2018

  The practice has cancelled my appointment on a couple of occasions, and it takes ages to get another one. Then when I've had to cancel one myself, they moaned at me!

  
  
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• No issues

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  Submitted by Anonymous 9th March 2018

  I've got no issues with the dentists here. Have booked my son in for his first appointment with no issue. I think they're good.

  
  
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• Have to travel to Norwich from Dereham...

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  Submitted by Anonymous 31st January 2018

  Have to travel to Norwich from Dereham as no NHS dentists are taking patients in Dereham. This dentist is good and I've no issues. I would just prefer that there was one closer to me, with work it can be difficult to fit in.

  
  
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• Always good service

  5

      

  Submitted by Anonymous 12th January 2018

  Never had any issues or concerns using this practice. I have always received good service and they introduced my little girl well to visiting the dentist. No complaints.

  
  
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• Horrific experience

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  Submitted by Tina Pinnell 4th October 2017

  I had a horrific experience at this dentist. The dentist had said I had the option of either a tooth removal or a root canal. I returned and decided to have the root canal treatment. She then denied offering these options and said she would remove the tooth. She was rude and very scary and began to give me the injection. As she started to take out the tooth my mouth wasn't numb. I flinched and she told me that it didn't hurt and I was overreacting. At this point I was in tears and told her to stop what she was doing and left the dentist. After several attempts of speaking to the manager re my complaint. I was told my original x-ray was lost and there was no proof that a root canal was offered. I moved dentist and had the tooth removed. The woman was a monster, it took me two years to be able to visit the new dentist.

  
  
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• EXCELLENT

  5

      

  Submitted by Michelle 15th August 2017

  The receptionists were lovely and very helpful. All my treatment was done by one dentist and her assistant, they were both lovely and I felt at ease every time I had to see them. At the end of my treatment I was VERY happy with every thing and I LOVE my new teeth :-) Thank you xx

  
  
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