Reviews Summary

4 out of 5 stars

Based on 98 reviews

Review data

5 star reviews

54%

4 star reviews

19%

3 star reviews

4%

2 star reviews

5%

1 star reviews

17%

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Recent reviews

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Anonymous User - Collected By Engagement Team

April 17, 2026

1 out of 5 stars

Zero stars, undiagnosed stroke
I went to the GP with sight problems and was given a form to fill in my blood pressure as she told us she was going on holiday for two weeks. I still had problems so I went to the opticians who told me it wasn't a sight issue, it was my brain. I went back to the doctors another two times and was dismissed. Finally I went to the hospital and was told I'd been having a stroke for the last three weeks! There was a huge clot on my brain. I'd been having rare but typical symptoms that were missed by ... the GP.
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Anonymous User

January 26, 2026

1 out of 5 stars

Awful
Breach GDPR and hand your details out to strangers. Don't call when they say they will. Provide misinformation. The worst GP around.
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Anonymous User

October 13, 2025

5 out of 5 stars

Amazing
I am not prone to leaving reviews for anything, let alone NHS Services, but my father has recently moved to this practice as he lives in a local care home, and this surgery has been incredible! They are so kind, and very responsive. I cannot fault them. I just wish I came under their catchment area, as it is not my experience with my own GP surgery.
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Anonymous User - Collected By Engagement Team

August 4, 2025

5 out of 5 stars

The best phlebotomist around!
The best phlebotomist around! Very good, very nice. All the staff are nice.
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Anonymous User - Collected By Engagement Team

August 4, 2025

4 out of 5 stars

I do think it's all going online too much for people my age
It's fine. I come up to drop my prescription off and it all gets sorted out. I get appointments here and it all goes smoothly. It's difficult to see a doctor; sometimes you see a nurse and I'm normally okay with that. I do think it's all going online too much for people my age. We feel like we're being left behind.
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Anonymous User - Collected By Engagement Team

August 4, 2025

5 out of 5 stars

I couldn't fault it today
It's 100%. I always request it over Acle. There is a particular phlebotomist here that we request. I couldn't fault it today. The appointment was quick and on time. They're always good here. They could do with a few more chairs in the waiting room.
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Anonymous User - Collected By Engagement Team

August 4, 2025

5 out of 5 stars

The care is excellent
It's fine. Nice people here, pleasant. The care is excellent by doctors and nurses. The only bugbear is that there are not a lot of parking spaces!
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Anonymous User - Collected By Engagement Team

August 4, 2025

5 out of 5 stars

They're very helpful in there!
I'm here collecting some items for my mother. They're very helpful in there!
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Anonymous User - Collected By Engagement Team

August 4, 2025

4 out of 5 stars

It's a lovely surgery
I come up here with my husband quite a bit. It's a lovely surgery. Appointment availability here is difficult sometimes. The doctor here manages my husband's symptoms but it's difficult to get an appointment. That's my only criticism.
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Anonymous User - Collected By Engagement Team

August 4, 2025

5 out of 5 stars

They are always ready for me
I collect my pills here once a month and they are always ready for me. I have to remember to reorder each time. There is never an issue on collection though