Reviews Summary

4 out of 5 stars

Based on 14 reviews

Review data

5 star reviews

50%

4 star reviews

43%

3 star reviews

7%

2 star reviews

0%

1 star reviews

0%

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Recent reviews

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Anonymous User - Collected By Engagement Team

July 2, 2025

3 out of 5 stars

I like it here, the staff are lovely.
I've been here a little while now. I came first on a temporary basis and I'm now here permanently.

I have a lovely room and I'm pleased with that. The staff are lovely.

The food is a bit doggy, sometimes it's not cooked properly, the chicken is over done. I don't like it when they cut the meat up I prefer it in slices, so I think the food could be better.
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Anonymous User - Collected By Engagement Team

July 23, 2024

4 out of 5 stars

I like it here
I like it here. I'm having my hair done today. I enjoy the biscuits and all the food.
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Anonymous User - Collected By Engagement Team

July 23, 2024

5 out of 5 stars

They look after us well
I have no complaints about anything. I'm quite happy here, I have a nice room and the food is good.

The staff are lovely and always very helpful. They are very kind and polite, they look after us well.

I can't think of anything that would make it better. If I was looking for something like the cherry I would say change it for a strawberry! It's all good and I have no complaints.
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Anonymous User - Collected By Engagement Team

July 23, 2024

4 out of 5 stars

I like some of the activities
I don't like being on my own and there are lots f people here. Some of them get on my nerves but it's okay. I don't like to ask sometimes as there are lots of older people here than me. We all need help. I like some of the activities.
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Anonymous User - Collected By Engagement Team

July 17, 2024

5 out of 5 stars

It's a lovely place
There's nothing wrong with the home but when you have health problems you want to be with people you know, your family. There's nothing wrong with the care but I wish they'd cut the heating down in the bedrooms.

You don't need it this time of the year. I don't know if I can have my heater turned down.

The staff are brilliant, they're very good. It's a lovely place.

If I had a problem I'd go to the office I've got no worries about talking to them. We have marvellous food, it's always been g
... reat.

I like some of the activities. It would be nice to have a bus trip out to do something different.

I don't like the fence. I used to speak to people going by, it's like your link to the world.

They got scared when I stood on the bottom bit so I could speak to somebody and now they've made it higher and I can't see. I wish there was holes in there so I could still see people.

I don't want to be here, I want to be with my family, but as residential care I'd say it's the best.
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Anonymous User - Collected By Engagement Team

July 17, 2024

5 out of 5 stars

I like my room
I've been here around a year and I've got the best room in the place, I can see the school kids play on the grass. A lot of the things in the room are from my home.

I do like it here except for when the dementia ones start screaming at night but you can't change that. The staff can't help that, they just have to guide them back to their beds.

It can take them a long time to come in the night after I've pressed the buzzer when a resident with dementia has come in and the person has gone by th
... e time they get here but that can't be helped. You just have to be gentle with the person and kind to the staff.

The staff are very good, they're just a bit over-run. Sometimes you have new ones and I try to help them by telling them where everything is.

The food's OK. I've got diabetes so I have to trust that it's OK for me as at home I used to read all the labels but I've had my eye checks recently and I'm all clear so it must be under control.

I prefer to be in my room in my own space rather than in the lounge but I do like to be taken down when the school children and babies visit. I miss cuddling babies.

I like going to the seafront when I go out with my children. I like the singing when people come in and it would be nice to have that more often.

I'm glad they've moved on from singing the old wartime songs now!
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Anonymous User

July 8, 2024

5 out of 5 stars

Staff are really good
The staff are really good and friendly. The food is good, I like all the food.

I have been here a long time and I like it. I get to do different things and it is very good.

The garden is lovely and we get to go out there if the weather is nice, they have done work to it and put new stuff in, you can see horses and ducks sometimes. The only thing I don't like is the noise from the other residents, it can be loud and get on your nerves.
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Anonymous User - Collected By Engagement Team

July 3, 2024

5 out of 5 stars

I enjoy the activities and the food
The staff are nice, I like the staff. I enjoy the activities and the food.
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Anonymous User - Collected By Engagement Team

July 3, 2024

5 out of 5 stars

I like it here
I do like it here, the staff are nice and I can do the things I like. I enjoy the puzzles and the colouring.

You get a nice cup of coffee and I enjoy the food and drink. Spaghetti Bolognese is my favourite.

I like my room, it's very comfortable. I think the home is nice and clean and everything is nice.

I have friends here too.
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Anonymous User - Collected By Engagement Team

July 3, 2024

4 out of 5 stars

The staff are good company and they look after me.
The staff look after me and I get on alright with them. They are good company and they are good at helping us.

One of them is a bit of a joker and we have fun and they are all very nice. Sometimes I do have to wait a bit but they have got more than just me to look after.

I like being here, the staff are friendly., I was cold the other night and they just got me extra blankets, with no problems.

I have a lovely room and when I moved in my grandson was able to arrange it for me to make it mo
... re like mine at home. They even let me bring my own chair and table to have in the sitting room.

I do like the food and sometimes my daughter brings strawberries and cream and sometimes prawns. I like the porridge here is is so smooth and creamy.

I chose to eat my dinner in the sitting room as I do not like eating in front of other people and they are fine with it. I enjoy the jigsaws but it can be difficult if I'm not sitting up well enough to see properly.

I enjoy some of the activities, like the ukulele player, that's brilliant. We also had some visiting frogs and snakes which we could hold, I used to hold frogs when I was a child so that was nice.

I also held a snake. We've also got small ponies coming to visit and we are going to have a mini fete.

I also liked throwing the big beach ball. The staff throw it to you and say your name, it keeps you alert.

I would rate the home at least 4 and a half stars out of five.
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