Cromer Group Practice

They've been very good. It's just getting an appointment, but they try their best. The care is good.

I can't fault the surgery, I always manage to get an appointment and see someone. Sometimes it's a doctor and sometimes a nurse practitioner, the nurse practitioners are always good.

It's excellent, very good. I had a blood test today and it was good as usual.

I'm sick of telephone appointments, I prefer face to face. I have now managed to get a face to face appointment this week.

It's worse with the little one. You call, you get a telephone appointment, then they decide they need to see you but none of it seems to get anything done for her.

When we called 111 they told us to contact the GP and so we started the circle again. It's difficult and frustrating.

I do find them good and I have just got an appointment with the doctor. I do find them good. I would say though that after discharge from hospital we felt a bit left with no reassurance from the GP.

I phoned this morning and got an appointment and was seen within one and half hours of making the call. A prescription was then sent straight through to the pharmacy and I'm now going home with everything sorted. It all happened so quickly.

The staff are all so accommodating, all so friendly and on hand to help. I've never had a bad experience here. The most I have had to wait for my appointment in the waiting room is 5 minutes. It's also been easy to get an appointment.

Every time I called they bent over backwards to help. They also called me to check how I was and that makes all the difference.

There was one occasion when I spoke to a doctor on the phone and they were not very helpful but overall my experience has been very good. Getting through on the phone can be difficult and a long wait.

When you do get through and ask for something they have to call you back to tell you, you can have what you want, it all seems a bit inefficient. I think it should be ... simpler.

Overall though it is good.

It's brilliant. I only phone them when I need them. Brilliant service. Really helpful. They're amazing I would recommend them. There is a relatively new system on the phone, whereby you get a call back so you don't have to wait on the phone.

Absolutely brilliant. I've had a lot of problems. I can't fault the wonderful service. You can see somebody pretty quickly and you can speak to somebody on the phone. I'm well, well pleased.