Paston Surgery

I have a CAPD diagnosis. I have been prescribed the inhalers by a doctor but I don't believe they are working. I would like to have consultation about this.

Medial.practioners at this surgery fail to diagnose you. The reception staff are rude. They are happy to leave you without important medication.

I get seen alright. I was a bit late this morning but they saw me alright. I only go for my bloods.

Brilliant. I've seen a nurse. She was explaining things very well. Very good. Very thorough. Reception was good.

Recently I've had different conditions diagnosed. I saw one doctor.

When I called I spoke to a different doctor but they checked between themselves and the first doctor called me back. It all married up.

Really good. The receptionist was very knowledgeable.

I've had phone calls to check on me. It shows they care.

Excellent! They always see to me when I want to be seen to. Getting an appointment is a piece of cake!

They're very good. They always look after me.

It's the personal care. They think of you as a whole person rather than the individual things that are wrong.

I can usually get an appointment when I need one. They're all excellent; the girls on reception, the dispensary.

There is no improvement that I can think of.

This surgery is the best surgery around. They're very professional and friendly. The doctors are very good. Very thoughtful. They follow up things quickly. It's brilliant, from the receptionists to the doctors. I won't go anywhere else.

I do struggle with accessibility to the building. The front door isn't automatic and neither is the next one. I have to rely on others to help me open the doors. The surfaces outside are very uneven.

They're very good actually. The professionalism of the doctors and nurses! I feel I'm well cared for. I get text messages with reminders. Parking can be a bit stressful at times.