Campingland Surgery
Telephone: 01760721211
Website: www.campinglandsurgery.co.uk/
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Horrified
8th May 2025Being neurodiverse, sudden change to routine is difficult, but a change you are not expecting is even worse—especially when I find out about it at the chemist when collecting medication. My four-weekly prescription was changed to a weekly pick-up with no notice or contact. I live 10 miles away, so it's not easy, and I suffer with severe anxiety and agoraphobia. Had someone even read my notes prior to deciding to make this change, they would have realised the effect it would have. Since Dr. Clayson retired, the surgery seems to have lost touch with their patients' health history, and it feels like no one knows what is going on!
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They went above and beyond to help me
31st March 2025The people at the surgery have really helped me. They went above and beyond to help me. They are very good.
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They are looking after us well
27th March 2025It has improved so much, they are looking after us well. If you had asked me 18 months ago I would have only given 1 star but now it's easily 5 stars. It has improved.
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There was only one doctor who actually listened. They don't hear what you say, they juat oerscribe medication instead of looking for the cause of problems.
27th January 2025Awful I have been with the surgery for years and since Doctor Clayson left there are no doctors who listen. My partner was spoken to and I was ignored in a consultation. They willingly perscribe strong pain killers without investigation and without listening.
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Was greeted on the phone with aggressive and hostility after doing what 111 told me to ask
23rd January 2025They were extremely rude and hurtful to a pregnant woman asking a question
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Above and beyond
13th December 2024Whilst one or two of the doctors need more training in patient interface, generally the practice has been brilliant with certain members of staff going above and beyond. Specifically Drs Musson and Clayson and Jasmine on the secretarial side. The receptionists are cheerful and as helpful as they can be and patient if I tend to go full on ‘mum mode’!
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Very good
7th August 2024I find this surgery very good, all the staff are good and I have no problems with my medication. My wife doesn't get her medication as easily as I do. I have been coming here since 1966. I can get an appointment when I need one.
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Wish I could book for the next day
7th August 2024I phoned yesterday as my wife needed her medication and I couldn't book her in, so had to phone today at 8.15 and was 20th person in the queue and 20 minutes hanging on the phone. I just want to be able to phone and book my own doctor. When you are seen everything is good, you get what you need and have had referrals to the hospital.
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Very Good
7th August 2024I have to come twice a week and I have all my appointments booked with the nurse to the end of September. I feel well looked after and the nurses are so friendly. All the staff are lovely.
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Nothing is too much trouble
7th August 2024All the staff are friendly and nothing is too much trouble. No problems getting an appointment. Dr Holmes is fantastic, I have had calls from her at 7pm just checking in. All the staff here are fantastic and have seen me through cancer treatment.
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