East Coast Community Healthcare C.I.C.

Feedback

• Physiotherapy group.

  5

  Submitted by Feedback collected by Healthwatch Norfolk staff 22nd March 2022

  It was my first visit today and the session was very informative and helpful. I was able to attend today because of a cancellation.

• Reply from East Coast Community Healthcare C.I.C.

  Thank you so much for your positive feedback. Our staff try to provide the best possible care to our patients and they really appreciate it when they really appreciate it when patients, friends or relatives let them know they are doing a good job. Your feedback will be sent to the service management.

• Back Clinic, Shrublands Health Centre

  5

  Submitted by Feedback collected by Healthwatch Norfolk staff 22nd March 2022

  Really good service, very welcoming. The session was very informative and very helpful. The location is good with free parking. Not too far for me to come and easy to walk from car to the clinic.

  
  
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• Physiotherapy Service

  4

  Submitted by Feedback collected by Healthwatch Norfolk staff 22nd March 2022

  Physio over the phone doesn't really work, as you are not sure you are doing it correctly. I am waiting for an appointment to see them in person.

  
  
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• Physiotherapy service is very good

  5

  Submitted by Collected at Healthwatch Norfolk event 28th February 2022

  I have just had a consultation with a physiotherapist and the service was good.

  
  
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• Ulcer Clinic Martham

  5

  Submitted by Collected at Healthwatch Norfolk event 28th February 2022

  The service is brilliant. They are very good at their job and know what they are doing. They are good at trying to get it better. From start to finish it is very good. I was first seen at my usual surgery (Caister) and they referred me here. It was really good for me but it might be difficult for people who don't have transport.

• Reply from East Coast Community Healthcare C.I.C.

  Thank you so much for your positive feedback. Our staff try to provide the best possible care to our patients and they really appreciate it when they really appreciate it when patients, friends or relatives let them know they are doing a good job. Your feedback will be sent to the service management.

• Escape Pain Pain Physio Class Martham

  5

  Submitted by Collected at Healthwatch Norfolk event 28th February 2022

  Brilliant. Really good. Physio listens to you and helps.

  
  
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• Escape Pain Physio Class

  5

  Submitted by Collected at Healthwatch Norfolk event 28th February 2022

  The physio is brilliant. She listens and advises and helps with individual needs. Its really good

  
  
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• Ulcer Clinic - Very good

  5

  Submitted by Collected at Healthwatch Norfolk event 28th February 2022

  I rang yesterday and an appointment was made for today. It was my first visit to the ulcer clinic and it was very good, very thorough.

  
  
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• Physiotherapy Services

  5

  Submitted by Collected at Healthwatch Norfolk event 28th February 2022

  The physio is really good. They are very helpful and it has been very beneficial. It has also given me more confidence.

  
  
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• Very nice first experience

  5

  Submitted by Collected at Healthwatch Norfolk event 28th February 2022

  This was my first time seeing the physio. I felt listened to and they were very thorough. It felt like a positive experience

  
  
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