Lawson Road Surgery

Feedback

• Brilliant surgery

  5

  Submitted by Anonymous 22nd August 2018

  Brilliant surgery, good service here. Yesterday I phoned in the morning and got an appointment for half an hour later with my own GP, who is great.

• Reply from Lawson Road Surgery

  Thank you for your feedback which is lovely to receive and that you have taken the time and trouble to post it on Healthwatch Norfolk. Regards from Lawson Road Surgery.

• Doctors are great when you see them

  4

  Submitted by Anonymous 10th July 2018

  The doctors when you see them are great. It's just getting an appointment to see a particular doctor that is the issue.

  
  
  Leave a provider response

• Friendly staff, great doctors

  5

  Submitted by Anonymous 25th May 2018

  It's easy to get an appointment and staff are friendly. Doctors are great. They are under a lot of pressure but I have a lot of empathy for public services. Staff are very friendly and professional.

  
  
  Leave a provider response

• Doctors are brilliant

  5

  Submitted by Anonymous 24th May 2018

  The doctors are brilliant. They have sent through urgent referrals for mental health support for my son. They are very supportive. They were unhappy with how CAMHS dealt with my son so put through another request on our behalf.

  
  
  Leave a provider response

• Great GP

  5

  Submitted by Anonymous 12th March 2018

  I think it's a great GP. Twice in the past year they have kept the surgery open after it was due to close so my husband could go in and see a doctor. The first time, he had pneumonia and went straight to hospital. They have a superb triage system at this surgery. The only issue is the parking, which is awful.

  
  
  Leave a provider response

• Brilliant

  5

  Submitted by Anonymous 16th February 2018

  They are brilliant. They listen to you when you go in. They always say hello, they listen to you. They are all consistently good. If you want an appointment at 8 in the morning then the doctor can call you back to check what's wrong. Can always speak to your doctor that day.

  
  
  Leave a provider response

• Physio

  5

  Submitted by Anonymous 16th February 2018

  I attended physio at this practice following ongoing back injuries. They were very good. They gave me exercises to do for my back while I'm at home and it helped a lot. It was very useful.

  
  
  Leave a provider response

• Brilliant with my children

  5

  Submitted by Anonymous 8th February 2018

  They're brilliant with my children, we are very lucky. I can call anytime and get advice, it's really reassuring.

  
  
  Leave a provider response

• Doctors are fantastic

  5

  Submitted by Anonymous 7th February 2018

  I never have any problems. I really like my regular GP and am happy to wait for an appointment. I think the surgery is excellent.

  
  
  Leave a provider response

• GP's are great

  5

  Submitted by Anonymous 6th December 2017

  The GP's are great, very understanding and patient. They care about you and always listen to what you have to say.

  
  
  Leave a provider response